Overlake Clinics - Kirkland Primary Care
Primary Care • Kirkland, WA
About
Overlake Clinics offer primary and specialty care in the Redmond area, with services across primary care, cancer care, childbirth & maternity, digestive health, heart & vascular, neurosciences, orthopedics, and concierge care. The organization operates as Overlake Medical Clinic (Overlake Medical Center & Clinics) and is headquartered in Redmond, WA. For Kirkland-specific primary care, you may want to check if there is a nearby Overlake Kirkland location or contact their main line at (425) 688-5000 for exact Kirkland availability and physicians.
Clinic Type
Primary Care
Address
290 Central Way, Kirkland, WA 98033
Phone
(425) 635-6499
joy.campbell@overlakehospital.org
Opening Hours
Monday–Friday 7:00 am – 5:00 pm; Saturday Closed; Sunday Closed
Telehealth
Virtual visits available with your primary care provider
Emergency Care
911 emergency guidance provided; on-site urgent care connections mentioned
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What is the no-show/appointment cancellation policy?
If you do not show up for your scheduled appointment, or if you cancel with less than 24 hours’ notice, you will be charged a $75 fee. If you fail to show for an appointment three times, you may be formally dismissed from the clinic.
What hours is Kirkland Primary Care open?
Monday–Friday 7:00 am – 5:00 pm; Saturday Closed; Sunday Closed.
How can I schedule an appointment?
You can schedule your appointment by phone or online.
Do you offer same-day or next-day appointments?
Yes, we offer same-day and next-day appointments when you have more urgent needs.
Are laboratories and X-ray available on-site?
Many clinics offer laboratories and X-ray on site.
Is there parking at the clinic?
Free surface lot available immediately in front of clinic.
Can I access my medical records and communicate with my provider online?
Through MyChart, you can request appointments, check test results, and send messages to your provider.
What is the no-show/late cancellation policy?
If you do not show up for your scheduled appointment, or cancel with less than 24 hours’ notice, a $75 fee will be charged.
What happens if I miss multiple appointments?
If you fail to show for an appointment three times, you may be formally dismissed from the clinic.
Do you have urgent care near the primary care clinics?
Many clinics are adjacent to urgent care for after-hours or immediate needs.
Awards & Accreditations
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Aggregate): 4.5/5 (465)
- Healthgrades (Dr. Andrea Gonzalez): 5.0/5 (55)
- Yelp: N/A (32)
Patients praise
- Highly regarded and attentive primary care physicians
- Doctors described as thorough, professional, and kind
- Staff remembered patient names and were personally welcoming
- Convenient location and easy parking
- Effective and comfortable care provided by specific providers like Dr. Chan, Dr. Yang, and Dr. Gonzalez
Common complaints
- Difficulties with staff responsiveness and communication
- Long wait times and scheduling issues
- Occasional reports of unprofessional or aggressive behavior from staff members
- Issues with medication refills and medical referrals
- Frustration over cancellation fees
"It's incredibly rare to find a doctor who truly listens, shows genuine empathy, and takes the time to get to know you as a person-not just a patient."
— Healthgrades patient review"Overlake Hospital and Clinics are an absolute mess. Getting through to the front desk is nearly impossible, and when you finally do, the staff is..."
— MapQuest patient review"Dr Chan is an incredibly kind, respectful, professional doctor... My only complaint is that everyone else knows she’s amazing and she’s always booked."
— LocalityBiz patient reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Lake Washington Vascular Joins Overlake Clinics to Expand Vascular Care in the Region | Bellevue, WA Patch — Aug 26, 2025
- Lake Washington Vascular Joins Overlake Under New Name | Wellness | 425magazine.com — Aug 25, 2025
- Dr. Robert W. Rho, MD - Cardiac Electrophysiologist in Bellevue, WA — May 14, 2026
- Dr. Kim Pruess Nevins, MD - Internist in Issaquah, WA | Healthgrades — Apr 5, 2026
- The Keller Group News: Overlake Continues Expanding Clinic Network — Apr 20, 2026
Information sourced from the clinic's website as of July 11, 2026.
More primary care clinics in Kirkland
EvergreenHealth is a nonprofit regional healthcare system based in Kirkland, WA, offering comprehensive primary and specialty care. Key points for Primary Care in Kirkland: - Location: Headquarters/primary care presence in Kirkland, WA (HQ: 12040 NE 128th Street, Kirkland, WA 98034). - Services: Primary care with access to urgent care, specialty care, and integrated hospital services (two main hospitals in Kirkland and Monroe, plus clinics). - Organization: Founded 1972; nonprofit health system with ~4,500+ staff and broad clinical services (including women’s health, heart and vascular, cancer, orthopedics, neurology, sleep services, stroke care, and home/hospice care). - Size and scope: Part of a regional network serving King and Snohomish counties; headquartered in Kirkland, WA, with multiple facilities and clinics. - Contact/identity: EvergreenHealth, led by leadership based in Kirkland; established presence in the Seattle metro area. If you’re seeking a specific primary care provider or clinic in Kirkland, I can pull targeted details (address, hours, and phone) for a nearby EvergreenHealth primary care location.
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