Preferred Family Healthcare
Behavioral Health • Kirksville, MO • Since 1979
About
Summary: Preferred Family Healthcare (PFH) is a nonprofit health and human services organization founded in 1979 and headquartered in Kirksville, Missouri. It provides a broad range of services for adults, families, and youth, including addiction recovery, mental and behavioral health, integrated health, crisis services, employment services, and supported living. PFH operates 24 offices nationwide and is part of Quapaw House Inc. The organization emphasizes overall health and wellness and employs about 468 people, with annual revenue around $8.1 million. Contact: info@pfh.org, 660-665-1962. Website: pfh.org.
Clinic Type
Behavioral Health
Address
900 E. LaHarpe, Kirksville, Mo 63501, US
Phone
+5736031360
helpinsurance@pfh.org
Opening Hours
Not published — contact the clinic to confirm hours.
Website
Emergency Care
Crisis services
Services Offered
Team
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Rehab.com (Kirksville Jamison Street): 2.78/5 (18 reviews)
- Detox.net / ProjectKnow / Rehabs.com: 3.6/5 (10 reviews)
Patients praise
- Some patients reported successful recovery and positive long-term outcomes
- Certain staff members were highlighted as helpful, supportive, and caring
- Some individuals appreciated the counseling services when actively participating in the program
Common complaints
- Reports of unprofessional staff and poor management
- Complaints regarding unqualified personnel or staff integrity issues
- Concerns about the facility environment (e.g., pests, temperature control, lack of amenities)
- Allegations of poor supervision, specifically regarding interpersonal interactions between patients
- Complaints about dismissive or rude communication from staff members
"Stay away...Unprofessional. Too much small town gossip and a lot of unqualified staff..."
— Detox.net / ProjectKnow / Rehabs.com"The boss that they had me under turns out he had fake degree, and they made stuff up about staff to cover their tale."
— ProjectKnow.com / Rehabs.com"I felt I had a good experience and learned a lot. The counselors were very helpful as long as I was willing to do the work they assigned or participate in counseling."
— ProjectKnow.com / Rehabs.comSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Centerstone celebrates rebranding with ribbon cutting, tribute to longtime CEO | Kirksville Daily Express — Jul 1, 2026
- Ceremony to recognize official rebranding of Preferred Family Healthcare (PFH) to Centerstone on Tuesday | Kirksville Daily Express — Jun 28, 2026
- Treating addiction: PFH celebrates $2M clinic expansion in Trenton, Missouri - Preferred Family Health — Jul 31, 2025
- Preferred Family Healthcare building $13M clinic in Jennings - Preferred Family Health — Dec 29, 2025
- DeAndries Curtis — Mar 9, 2026
Information sourced from the clinic's website as of July 11, 2026.
More behavioral health clinics in Kirksville
Summary: Complete Family Medicine (CFM) is a nonprofit primary and urgent care provider based in Kirksville, Missouri, with multiple clinics in northeast Missouri. Founded in 2009 by DO Justin D. Puckett, CFM offers preventive care and long-term health management, including psychiatry/psychology services as part of its mental health offerings. It operates under Hannibal Regional and has expanded to school-based health clinics and additional locations (Brookfield, Chillicothe, Paris). While focused on family medicine and preventive care, mental health services are part of their scope, including psychology and related behavioral health support, integrated within their primary care network. For mental health inquiries in Kirksville, contact the Kirksville location or check CFM’s site for specific behavioral health services and providers.
Northeast Missouri Health Council (NMHC) is a private, nonprofit health center founded in 1968 and headquartered in Kirksville, MO. It operates 4 offices across Missouri, offering family medicine and comprehensive care, including obstetrics/gynecology, dentistry, and pediatrics. Key leadership includes CEO Andy Grimm and Director of Behavioral Health Jennifer B. NMHC emphasizes nonprofit healthcare delivery in the Northeast Missouri region, with job postings and patient services available at its Kirksville location (1416 Crown Dr, Kirksville, MO 63501). For general inquiries, call 660-627-5757.
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