Northeast Behavioral Health
Counseling/Therapy • Kirksville, MO • Since 1968
About
Summary: Northeast Missouri Health Council (NMHC) is a nonprofit, not-for-profit health center based in Kirksville, MO, offering comprehensive care including family medicine, behavioral health, obstetrics/gynecology, dentistry, and pediatrics. They operate four offices across northeast Missouri, including Kirksville, Milan, Kahoka, Edina, and Macon. The Kirksville location hosts behavioral health services under Jennifer B., Director of Behavioral Health and Licensed Psychologist. The organization emphasizes accessible care with 26 employees (about +6.9% YoY) and leadership including CEO Andy Grimm and Medical Director Speak Brent. For behavioral health inquiries or appointments, you can contact NMHC at 660-627-5757.
Clinic Type
Counseling/Therapy
Address
1410 Crown Drive, Kirksville, MO 63501
Phone
(660) 627-3621
Kyle@KayBee.co
Opening Hours
Hours: 8 a.m.-12 p.m. & 1 p.m.-5 p.m.
Emergency Care
If you are in a mental health, suicide or substance use crisis: Call 800-356-5395 for the Mark Twain line, call or text 988 or go to your nearest hospital.
Services Offered
Team
Insurance & Payment
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Languages Spoken
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FAQs
What are the hours of operation?
Hours: 8 a.m.-12 p.m. & 1 p.m.-5 p.m.
What is the crisis contact number?
If you are in a mental health, suicide or substance use crisis: Call 800-356-5395 for the Mark Twain line, call or text 988 or go to your nearest hospital.
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades: 5.0/5.0 (based on 1 review) (1 review)
- Rehab.com/Google Reviews: 3.5/5.0 (6 reviews)
- Top Sober House: 3.8/5.0 to 5.0/5.0 (3 reviews)
Patients praise
- individual counselors praised for being attentive, validating, and compassionate
- some providers recognized for creating a comfortable environment for patients
- existence of diverse services including 24-hour crisis intervention and DBT/EMDR treatments
Common complaints
- reports of unprofessionalism and disorganized scheduling
- complaints about staff rudeness, dishonesty, and perceived lack of qualification
- concerns regarding lack of follow-through and communication issues
- perceived lack of concern for patient well-being compared to profitability
- long waitlists for treatment accessibility in rural areas
"I've seen a lot of therapists, and she is by far, #1! She listens, offers advice, validates, etc. I've never felt dumb or inadequate after meeting with her."
— Healthgrades (Raelene Gilbert, LPC)"This place with look at you as the problem, not listen to anything you have to honestly say, deny you the treatment you truly need... I wouldn't take a sick dog to this place."
— Rehab.com user review (Mark Twain Behavioral Health)"The facility smelled like urine and the staff were not doing their job... The higher-ups did not care about the patients' stay; all they cared about was turning a profit."
— Seniors.fyi user review (Preferred Family Healthcare)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Centerstone celebrates rebranding with ribbon cutting, tribute to longtime CEO | Kirksville Daily Express — Jul 1, 2026
- Scotland County Hospital’s Senior Life Solutions Kaci Cantril receives 2025 Office and Patient Coordinator of the Year Award | Kirksville Daily Express — Feb 4, 2026
- Ceremony to recognize official rebranding of Preferred Family Healthcare (PFH) to Centerstone on Tuesday | Kirksville Daily Express — Jun 28, 2026
- Missouri Behavioral Health Workforce Report for March 2026 (Mar 23–29) | 134 Registered Providers — Apr 4, 2026
- Northeast Pediatrics: World-class pediatric care, right here at home | Kirksville Daily Express — Jul 27, 2025
Information sourced from the clinic's website as of July 11, 2026.
More counseling/therapy clinics in Kirksville
Summary: Complete Family Medicine (CFM) is a nonprofit primary and urgent care provider based in Kirksville, Missouri, with multiple clinics in northeast Missouri. Founded in 2009 by DO Justin D. Puckett, CFM offers preventive care and long-term health management, including psychiatry/psychology services as part of its mental health offerings. It operates under Hannibal Regional and has expanded to school-based health clinics and additional locations (Brookfield, Chillicothe, Paris). While focused on family medicine and preventive care, mental health services are part of their scope, including psychology and related behavioral health support, integrated within their primary care network. For mental health inquiries in Kirksville, contact the Kirksville location or check CFM’s site for specific behavioral health services and providers.
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