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About

Dolly Parton Children’s Hospital is a nonprofit pediatric healthcare system based in Knoxville, TN, focused on comprehensive child care. It operates as a free-standing, independent hospital serving East Tennessee and beyond, and is certified as Tennessee’s Comprehensive Regional Pediatric Center (CRPC). The organization has 125 employees and is headquartered at 2018 Clinch Ave, Knoxville. The hospital formerly known as East Tennessee Children’s Hospital serves various pediatric needs with world-class care rooted in the community. For West Knoxville pediatrics-specific details, the official site lists two Knoxville offices, including the HQ in East Knoxville; no separate West Knoxville campus is indicated on the provided information. Contact: dollychildrenspr@fwv-us.com or (865) 541-8000.

Clinic Type

Pediatrics

Address

West Knoxville, Knox County, TN

Phone

(865) 470-8844

Email

Opening Hours

Monday–Friday 8:00 a.m. – 5:00 p.m.

Services Offered

  • Primary care for infants, children, and adolescents
  • Wellness checkups
  • Same-day sick appointments
  • Flu shots (seasonal)
  • Pediatric primary care navigation/appointment scheduling
  • General pediatric care coordination

Team

  • Not specified, Not specified — Providers/Team

Insurance & Payment

  • Most insurance plans

We are currently accepting new patients with most insurance plans. Please contact the clinic to confirm coverage and plan details.

Languages Spoken

  • English

FAQs

What services are offered?

Primary care for infants, children, and adolescents including wellness checkups and same-day sick appointments; flu shots.

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Dolly Parton Children's Hospital official site: 4.9 / 5
  • U.S. News & World Report: 5 / 5
  • Healthgrades (for specific provider): 5 / 5 (5)

Patients praise

  • Friendly and helpful staff
  • Physicians and providers are intelligent, caring, and knowledgeable
  • Good patient engagement (listening and explaining conditions well)

Common complaints

  • Difficulty in scheduling checkups or sick visits

"Dr.Pollard has been seeing my son since 9/2023 and now my daughter too. She is amazing, always answers every question and is just so caring. The office ladies are also absolutely wonderful."

LocalityBiz Review

"the drs are great but you can never get your child in for a checkup or sick visits."

Yelp Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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