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About

WellNow Urgent Care is a private, multi-state urgent care network (formerly Five Star Urgent Care) offering walk-in treatment for illnesses, injuries, rapid testing, and other health needs. Founded in 2012 and headquartered in Chicago, IL, WellNow operates 3 U.S. offices and has expanded through acquisitions (e.g., Physicians Immediate Care, Hometown Urgent Care, Primary Urgent Care). The company focuses on non-emergency care as an alternative to ER visits and has about 704 employees with annual revenue around $176 million. For Kokomo, IN specifics, WellNow’s Minnesota-style location details are not listed here; the Kokomo market may fall under their Illinois/Indiana footprint based on recent acquisitions and states served. If you’re seeking a WellNow location near Kokomo, verify the nearest Indiana location via their official site or contact support for current Kokomo-area options.

Clinic Type

Urgent Care

Address

1010 South Reed Road, Kokomo, IN 46901

Phone

765-252-2176 / 765-588-3174

Email

Kokomo@wellnow.com

Opening Hours

24/7 availability mentioned for providers; no specific local hours provided

Telehealth

Mentioned as WellNow Virtual Care for faster access

Emergency Care

If you have a true emergency, call 911 immediately.

Services Offered

  • Urgent care
  • X-rays
  • Pediatrics
  • Occupational Medicine
  • Physicals
  • Online check-in
  • Walk-in care
  • Stitches on-site
  • Point-of-care lab testing

Technology & Equipment

  • X-ray technology at all locations
  • Point-of-care lab testing
  • Online check-in system

Insurance & Payment

  • Credit and debit cards are accepted
  • WellNow accepts various insurance plans (not explicitly listed)

No specific insurers listed; mentions uninsured pricing and acceptance of credit/debit cards

Credit card, Debit card, Cash (implied by typical urgent care; not explicitly stated), Credit cards, Debit cards

Languages Spoken

  • English

Pricing

  • Competitive pricing for uninsured patients
  • No appointment/Referral required
  • Walk-in or online check-in

FAQs

Do I need an appointment?

No appointment and no referral is required. Walk in or check in online.

What should I bring when visiting?

Health insurance card (if you plan to use insurance), photo ID, and a list of current medications.

Do I need an appointment to visit a WellNow Urgent Care facility?

You are welcome to simply walk into any WellNow location. No appointment and no referral is required. You can check in online at a WellNow center of your choice.

Do I need to bring anything with me when I visit?

Bring your health insurance card (if you plan to use insurance), photo ID and a list of current medications. A copy will be kept on file; bring secondary insurance information if applicable for submission.

When should I go to an emergency room vs urgent care?

WellNow treats non-life-threatening injuries/illnesses. Seek ER for serious conditions; true emergencies call 911 immediately.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 4.0 out of 5 stars (666 reviews)
  • Yahoo Local: 2.0 out of 5 stars (10 reviews)

Patients praise

  • Professional and thorough clinical staff
  • Ease of booking online appointments
  • Clean and well-organized facility
  • Efficient service for occupational health needs like drug screens and DOT physicals

Common complaints

  • Long wait times for appointments and walk-ins
  • Dissatisfaction with billing and perceived lack of medical treatment
  • Concerns regarding staff knowledge and professionalism

"The staff and NP were very professional and helpful... They have created a great environment."

Birdeye review

"Made a 1030 appt and am still waiting in the waiting room at noon... Avoid this..."

Yahoo Local review

"I had a copay of $35 to see the doctor and now they are charging me another $35 for a urine test. They did absolutely nothing for me."

Yahoo Local review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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