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About

ARC Kyle Plum Creek is a location of Austin Regional Clinic (ARC) in Kyle, Texas. ARC is a multispecialty medical group offering primary, specialty, and surgical care with same-day and after-hours appointments, telemedicine, and patient portal access (MyChart). The Kyle site is part of ARC’s 47-office network across Central Texas, providing on-site radiology and lab services at many clinics and hosting specialty programs as available. If you’re seeking care at ARC Kyle Plum Creek, you can contact ARC Kyle Plum Creek or ARC’s main line for scheduling and services. For the most current provider availability and services at this specific location, check ARC’s website or call the clinic.

Clinic Type

Family Medicine

Address

Kyle Plum Creek, 400 Kyle Parkway? (Exact street address not provided in excerpt)

Phone

512-272-4636

Email

Opening Hours

ARC Kyle Plum Creek offers 24/7 medical care and an After Hours Clinic; staffed for nights, weekends, holidays

Telehealth

Available (telemedicine visits for primary and specialty care)

Emergency Care

ARC Same-Day care for minor emergencies; after-hours and 24/7 medical care options via telemedicine and after-hours clinic locations

Services Offered

  • Family Medicine
  • Same-Day Care
  • After-Hours Clinic
  • Pediatrics
  • Dermatology
  • Orthopedics
  • Audiology
  • Well-Check Exams
  • Urgent Care/Walk-In Clinic
  • Sports and Musculoskeletal Medicine
  • Clinical Research
  • Careers
  • Telehealth
  • Wellness Services

Team

  • Tera C. Brooks — MD
  • Gay Lynne Carson — APRN, MSN, FNP-C
  • Devyn M. Cline — MD
  • Shane C. Constable — MD
  • Michael F. de Lota — MD
  • Tiffany L. Dixon — APRN, MSN, FNP-C

Insurance & Payment

Languages Spoken

FAQs

Are there telemedicine visits available?

ARC doctors and APs provide telemedicine visits via phone or video from home for new health issues or follow-ups.

Awards & Accreditations

  • Best of North Hays County 2023, 2024, 2025
  • 2024 Austin American-Statesman Community’s Choice Award for Best Urgent Care/Walk-In Clinic

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Facebook: 84% recommend (66 reviews)
  • Yelp/MapQuest aggregate: 2.5/5 stars (93 reviews)
  • BestProsInTown: Not explicitly provided as average star rating (212 reviews)

Patients praise

  • Professional, kind, and attentive medical providers and staff
  • Effective and thorough care for specific medical needs and surgeries
  • Ability to accommodate urgent, same-day visits
  • User-friendly online scheduling system and convenient location/hours
  • Clean and comfortable facility environment

Common complaints

  • Frustration with scheduling delays and long wait times for appointments
  • Communication gaps and issues with phone system/wait times on hold
  • Administrative inconsistencies, including insurance verification issues and repetitive pre-visit steps
  • Occasional reports of unfriendly or rude front-desk staff
  • Some patients felt specialists were ineffective or provided inadequate care

"My son and I both still see Dr. Shane Constable at ARC-Kyle, and as always we find him to be highly professional, very kind, quite informative, and also a very good listener."

Yelp reviewer

"Horrible service. You can't even call they allow their patients to sit on hold for hours. They upload wrong labs of other patients in charts."

Apple Maps reviewer

"Customer experiences at Austin Regional Clinic: ARC Kyle Plum Creek reveal a mix of clinical interactions and administrative challenges."

Wheree.com review summary

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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