ARC Kyle Plum Creek - Austin Regional Clinic
Family Medicine • Kyle, TX • Since 1980
About
ARC Kyle Plum Creek is a location of Austin Regional Clinic (ARC) in Kyle, Texas. ARC is a multispecialty medical group offering primary, specialty, and surgical care with same-day and after-hours appointments, telemedicine, and patient portal access (MyChart). The Kyle site is part of ARC’s 47-office network across Central Texas, providing on-site radiology and lab services at many clinics and hosting specialty programs as available. If you’re seeking care at ARC Kyle Plum Creek, you can contact ARC Kyle Plum Creek or ARC’s main line for scheduling and services. For the most current provider availability and services at this specific location, check ARC’s website or call the clinic.
Clinic Type
Family Medicine
Address
Kyle Plum Creek, 400 Kyle Parkway? (Exact street address not provided in excerpt)
Phone
512-272-4636
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Opening Hours
ARC Kyle Plum Creek offers 24/7 medical care and an After Hours Clinic; staffed for nights, weekends, holidays
Telehealth
Available (telemedicine visits for primary and specialty care)
Emergency Care
ARC Same-Day care for minor emergencies; after-hours and 24/7 medical care options via telemedicine and after-hours clinic locations
Services Offered
Team
Insurance & Payment
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Languages Spoken
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FAQs
Are there telemedicine visits available?
ARC doctors and APs provide telemedicine visits via phone or video from home for new health issues or follow-ups.
Awards & Accreditations
Social Media
Photos








What Patients Say
Overall sentiment across review platforms: mixed
- Facebook: 84% recommend (66 reviews)
- Yelp/MapQuest aggregate: 2.5/5 stars (93 reviews)
- BestProsInTown: Not explicitly provided as average star rating (212 reviews)
Patients praise
- Professional, kind, and attentive medical providers and staff
- Effective and thorough care for specific medical needs and surgeries
- Ability to accommodate urgent, same-day visits
- User-friendly online scheduling system and convenient location/hours
- Clean and comfortable facility environment
Common complaints
- Frustration with scheduling delays and long wait times for appointments
- Communication gaps and issues with phone system/wait times on hold
- Administrative inconsistencies, including insurance verification issues and repetitive pre-visit steps
- Occasional reports of unfriendly or rude front-desk staff
- Some patients felt specialists were ineffective or provided inadequate care
"My son and I both still see Dr. Shane Constable at ARC-Kyle, and as always we find him to be highly professional, very kind, quite informative, and also a very good listener."
— Yelp reviewer"Horrible service. You can't even call they allow their patients to sit on hold for hours. They upload wrong labs of other patients in charts."
— Apple Maps reviewer"Customer experiences at Austin Regional Clinic: ARC Kyle Plum Creek reveal a mix of clinical interactions and administrative challenges."
— Wheree.com review summarySynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Plum Creek Reaches Development Milestone in Texas - Multi-Housing News — Jun 26, 2026
- Avison Young to market Plum Creek’s Innovation Campus development site, a multi-use, master-planned development totaling 132 acres of divisible land in Kyle, Texas - Commercial Real Estate News Releases | Avison Young News — Jul 15, 2025
- Austin Regional Clinic expands with new specialty clinic in South Austin | Southwest Austin - Dripping Springs | Community Impact — Jun 4, 2026
- Austin Regional Clinic celebrates 45… | Austin Chamber of Commerce — Jul 16, 2025
- News Item — Jul 15, 2025
Information sourced from the clinic's website as of July 11, 2026.
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