Hays Surgery Center
Orthopedics • Kyle, TX
Clinic Type
Orthopedics
Address
4215 Benner Road Suite 300 Kyle, TX 78640
Phone
512-504-0866
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Team
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Mass General Brigham / MGH: 4.8/5
- rater8 (University Orthopedics): 4.9/5 (1.2K ratings / 541 comments)
- Healthgrades: 4.8/5 (43 ratings)
- Orthopedic Reviews: 5/5 (18 ratings)
- Healthgrades: 4.8/5 (30 ratings)
- Healthgrades: 4.9/5 (12 ratings)
- Healthgrades: 4.4/5 (Approx 34 (based on context))
- Healthgrades: 4.0/5 (4 ratings)
Patients praise
- Professional, knowledgeable, and skilled surgical expertise
- Friendly, compassionate, and attentive patient care
- Clear explanations of diagnoses, imaging, and treatment options
- Positive post-surgical recovery and pain relief results
- High willingness to recommend to others
Common complaints
- Long wait times and office disorganization
- Rushed appointments with minimal patient interaction
- Perceived lack of empathy or condescending bedside manner
- Concerns regarding pressure to undergo surgery or diagnostic procedures
- Communication issues, such as not being informed of a physician assistant vs. doctor visit
- Difficulties obtaining medical records or navigating insurance coverage
"None of them listened like Dr. Alpaugh! The exact same thing I have been saying, but no one else listened!"
— Mass General Brigham Patient Review"I specifically scheduled an appointment to see the doctor, but instead I was seen by a physician assistant without being properly informed ahead of time. The wait time was also very long, and overall the experience felt unorganized and unprofessional."
— Yelp Review (Kayal Orthopaedic Center)"My impression was he was condescendingly rude, arrogant and not at all caring about my medical history. He seemed to be in a rush, like I didn't have his undivided attention."
— Vitals ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Kyle S Joyner, MD, Orthopedic Surgery - Murfreesboro, TN | Ascension — Jul 5, 2026
- Kyle R. Duchman, M.D. - Doctors and Medical Staff - Mayo Clinic — Aug 20, 2025
- Kyle Minkel, DO - Mammoth Orthopedic Institute — Aug 20, 2025
- Kyle Wilson, PA | Orthopedic Surgery - UVA Health — Apr 26, 2026
- Dr Kyle Petersen | Spine Surgeon West Palm Beach — Dec 10, 2025
Information sourced from the clinic's website as of July 11, 2026.
More orthopedics clinics in Kyle
Orthopaedic Associates of Central Texas (Ascension) provides orthopedic care across central Texas, with services for spine, shoulder, knee, hip, hand, foot, trauma, arthritis, congenital disorders, and rehabilitation. They offer 4+ locations (including Round Rock and Cedar Park) and 12 board-certified physicians plus therapists. While not specifically listing a Kyle, TX office, their Cedar Park/Austin area locations are nearby and part of Ascension’s orthopedic network. Key details: - Services: Orthopedics, spine, joint replacement, sports medicine, trauma, rehabilitation - Locations: Round Rock, Cedar Park, Austin area (multiple clinics) - Phone: 512-246-4488 - Founded: 1983; Private practice under Ascension Texas
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