La Crosse Clinic
Behavioral Health • La Crosse, WI
Clinic Type
Behavioral Health
Address
201 Main Street, Suite 500, La Crosse, WI 54601
Phone
(608) 668-4005
no-reply@zoom.us
Opening Hours
7:00am – 5:30pm (Mon–Thu); 7:00am – 4:30pm (Sat & Sun)
Telehealth
Available (telehealth services linked from site)
Services Offered
Team
Insurance & Payment
—
Languages Spoken
—
FAQs
What services are offered?
Counseling & Therapy Services, Marriage & Couples Therapy, Psychiatry & Medication Management, Psychological Testing, Child & Family Therapy.
Office Hours
7:00am – 5:30pm Monday – Thursday; 7:00am – 4:30pm Saturday & Sunday
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Google reviews aggregate): 2.9 out of 5 stars (80 reviews)
- Yelp (Mayo Clinic Health System La Crosse): 1.7 out of 5 stars (18 reviews)
- Centers for Medicare & Medicaid Services (CMS): 4 out of 5 stars (Overall) (Based on 485 HCAHPS surveys)
Patients praise
- Recognition for professional, knowledgeable, and caring medical staff in certain departments
- Positive experiences with specific providers who communicate well and listen to patients
- High ratings for hospital quality and patient experience metrics from official organizations like CMS
- Appreciation for well-integrated and resource-rich health systems
Common complaints
- Long wait times for appointments and triage
- Dissatisfaction with billing transparency and high costs, including facility fees
- Perceived poor customer service and communication issues with staff
- Instances of dismissive or arrogant behavior by some medical professionals
"Very informational appointment. Good listening skills. All questions and concerns addressed."
— Patient review of a Gundersen provider"Worst customer service I have ever encountered. Endless forwarding to recordings and the few real people who I talked to couldnt give me a single helpful answer."
— Patient review of Gundersen La Crosse Clinic"No one listens. Billing is non-transparent, and no one pays any attention to what you say about costs."
— Patient review of a La Crosse walk-in clinicSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- New free St. Clare clinic to open in La Crosse as part of $3.2M healthcare expansion | Health | news8000.com — Feb 3, 2026
- New facility for St. Clare Health Mission in La Crosse — Feb 3, 2026
- St. Clare mission hopes to collect millions for proposed move near downtown - WIZM 92.3FM 106.7FM 1410AM — Feb 4, 2026
- New healthcare facility opens at REACH Services and Resource Center in La Crosse | La Crosse | news8000.com — Apr 29, 2026
- St. Clare Health Mission braces for impact of health insurance changes — Jan 23, 2026
Information sourced from the clinic's website as of July 11, 2026.
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