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About

Mayo Clinic Health System (MCHS) is a nonprofit healthcare organization providing clinics, hospitals, and facilities across Iowa, Wisconsin, and Minnesota, including La Crosse. It combines community-based providers with Mayo Clinic resources to offer comprehensive physical and virtual care close to home, including well-child visits, vaccines, urgent and specialty care, and 24/7 virtual services. MCHS operates 17 offices in the United States, with a notable presence in La Crosse and nearby Minnesota/Wisconsin communities, and emphasizes collaboration with Mayo Clinic for higher-level expertise. Additional highlights include recognized hospital quality in specialized care and ongoing local health system news and events.

Clinic Type

Emergency Care

Address

700 West Ave. S., La Crosse, WI 54601; 800 West Ave. S., La Crosse, WI 54601; 815 Tenth St. S., La Crosse, WI 54601

Phone

608-785-0940

Email

Opening Hours

Emergency Department hours Open 24 hours; Building hours Mon-Fri:8:00 AM - 5:00 PM; Sat-Sun:6:00 AM - 8:00 PM (La Crosse hospital); additional clinic/building hours listed per location in excerpt

Telehealth

Available 24/7/365 for patients age 3+ via Primary Care On Demand through patient portal or Mayo Clinic app

Emergency Care

Emergency Department hours Open 24 hours

Services Offered

  • Emergency Care
  • Emergency Department

Insurance & Payment

  • not specified on page

not specified on page

Languages Spoken

  • not specified on page

FAQs

What are the building hours for the La Crosse location?

Mon-Fri: 6:30 AM - 5:30 PM; Sat: 7:00 AM - 1:00 PM; Emergency Department hours are 24 hours.

Awards & Accreditations

  • 5-star hospital quality rating from CMS; patient experience awards

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • CMS HCAHPS (Patient Experience Survey): 4 out of 5 stars (984 surveys analyzed)

Patients praise

  • Generally high patient recommendation rates (around 81-82%)
  • Strong performance in hospital cleanliness compared to national averages
  • Effective communication from nursing and medical staff reported by a large majority of patients
  • Generally positive overall hospital ratings (often 4 out of 5 stars)

Common complaints

  • Billing and administrative issues
  • Inconsistent patient advocacy and communication experiences
  • Concerns regarding night-time quietness in the hospital environment

"Billing is a nightmare here."

Yelp reviewer

"Binn showed the worst example of patient advocacy I've ever seen. It was the most uncomfortable experience with a Doctor I've ever had."

Healthgrades reviewer

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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