Primary Care and Hope Clinic: Home
Primary Care • La Vergne, TN • Since 1992 • 3+ locations
About
Primary Care & Hope Clinic is a nonprofit community health center offering affordable primary and behavioral health services in Middle Tennessee, with five offices including a location in Murfreesboro and Smyrna. Key details: - Founded 1992; HQ in Murfreesboro, TN. - Services: primary care, behavioral health, pharmacy, health & nutrition, care coordination; sliding fee discounts based on income. - Insurance: Medicare, TennCare, most private insurance accepted. - Locations: Murfreesboro (HQ), Smyrna, Shelbyville; La Vergne is not listed among their official sites. - Access: on-site low-cost pharmacy; patient resources and care coordination. - Finance/scale: nonprofit with ~29 employees; annual revenue around $6M. - Contact: general phone options available; main site: hopeclnc.org. If you’re specifically looking for a La Vergne location, note that the official locations listed are Murfreesboro, Smyrna, and Shelbyville; La Vergne is not shown as a current location in their published materials.
Clinic Type
Primary Care
Address
1453 Hope Way, Murfreesboro, TN, USA
Phone
(615) 893-9390
info@jlbworks.com
Opening Hours
Clinic Hours: Monday – Thursday: 7:00 am-6:00 pm
Website
Telehealth
Not specified
Services Offered
Technology & Equipment
Team
Insurance & Payment
Clinically accepts TennCare, Medicare, and most commercial insurance plans; sliding fee scale for low-income uninsured patients
Online bill pay via Patient Notebook platform, in-person payment, phone payments? (not specified), Online bill pay via Patient Notebook, in-person payments at clinic
Languages Spoken
Pricing
Current Offers
New patient information
FAQs
Who can become a patient?
Open to uninsured/underinsured and those with various insurances; sliding fee scale for low-income uninsured.
What services are offered?
Comprehensive primary care, preventive and acute care, behavioral health, and pharmacy services.
From visiting the clinic to paying your bill, where can I find all relevant information?
Visit the Patient Resources page.
If you’re interested in becoming a patient, how can I get an appointment?
Call (615) 893-9330 for an appointment.
What insurance plans does the clinic accept?
TennCare, Medicare, and most commercial insurance plans.
How can I make a payment online?
Visit the bill pay page to pay securely through the Patient Notebook platform.
Are forms available for download?
Yes, PDF versions are available in the Forms section (English and Spanish).
Commitments
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Yelp/Apple Maps: 2.5/5 (Yelp/Apple Maps) (21 (Yelp/Apple Maps))
- Trustburn: 4.2/5 (Estimated) (151)
- Wheree: 8.3/10 (Not explicitly stated)
Patients praise
- Accessible for low-income patients through sliding scale pricing
- Compassionate and thorough care from certain individual medical providers (e.g., Dr. Kendall Agee)
- Helpful and efficient pharmacy services
- Convenient online check-in processes for some patients
Common complaints
- Rude, dismissive, or unprofessional front desk/administrative staff
- Difficulty reaching the clinic by phone and scheduling appointments
- Frustrations with medication refill delays
- Concerns regarding mental health care quality and dismissive treatment by psychiatric staff
- Billing inaccuracies or administrative errors
- Long wait times for appointments
"The pharmacy is fantastic! Quick, kind, and thoughtful with all their interactions. They are the only positive quality about this facility."
— Apple Maps / Yelp review"This place is fine if it s your only option. I have gone a couple of times for mental health and 100% would recommend going somewhere else for that."
— Trustburn review"I absolutely love my nurse and doctor but I cannot deal with the front desk staff any longer. They act like when you’re there or on the phone making or changing appointments that you are interrupting their day."
— LocalityBiz reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Community Matters: Primary Care & Hope Clinic opens second location - Main Street Media of Tennessee — Sep 12, 2025
- From Turnover to Trust: How Primary Care & Hope Built a Culture That Keeps Staff—and Patients—Coming Back — Apr 14, 2026
- Find Free or Low-Cost STD Testing in Murfreesboro, TN — Jun 18, 2026
- COMMUNITY QUICK CARE OF LAVERGNE - Updated July 2026 — Aug 19, 2025
Information sourced from the clinic's website as of July 11, 2026.
More primary care clinics in La Vergne
LaVergne Primary Care Clinic and Walk-In Urgent Care in La Vergne, TN is part of Community Quick Care. Key details: - Services: Family medicine, primary care, urgent care/walk-in, physicals (including DOT), lab testing, immunizations, COVID-19 testing, women’s health, occupational health, and in-house medicine dispensing. - Hours: Monday–Friday 7 am–7 pm; Saturday 8 am–4 pm. - Location: 5148-A Murfreesboro Rd, LaVergne, TN 37086 (La Vergne clinic). - Access: Same-day appointments available for urgent health needs; serves English and Spanish speakers; accepts TennCare, Medicare, Medicaid, and a wide range of insurance plans. - Additional context: Part of a 5-office network across Tennessee; HQ in Brentwood, TN; emphasizes accessible, patient-centered care. If you specifically need La Vergne clinic directions or to verify current hours/insurances, I can pull that info or contact details.
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