South Sound Behavioral Hospital: Mental Health Treatment ...
Addiction Medicine • Lacey, WA • Since 2019
About
South Sound Behavioral Hospital is a public, state-of-the-art mental health facility in Lacey, Washington. Founded in 2019 and headquartered in Lacey, it operates in the Hospitals and Health Care sector with a focus on behavioral health and addiction treatment. The facility currently offers inpatient and outpatient adult mental health programs, and it is expanding its services with a 56-person staff. Key details: - Location: 605 Woodland Square Loop SE, Lacey, WA 98503 (HQ) - Services: Inpatient and outpatient adult mental health programs; specialized behavioral health and addiction treatment - Industry/Type: Hospitals and Health Care; Public Company - Contact: main numbers include (360) 764-8379 and (844) 949-8888 - Website: southsoundbehavioralhospital.com - Notable identifiers: NAICS 62/622; SIC 80/806 If you’re seeking mental health treatment resources in Lacey, this facility provides acute inpatient and outpatient options and focuses on behavioral health and addiction services.
Clinic Type
Addiction Medicine
Address
605 Woodland Square Loop SE, Lacey, WA 98503
Phone
844-949-8888
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Opening Hours
24/7 mental health screenings (no charge); contact for facility hours
Telehealth
https://www.southsoundbehavioralhospital.com/telehealth/
Emergency Care
Free 24/7 screenings; emergency behavioral health services available
Services Offered
Insurance & Payment
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Languages Spoken
FAQs
Is there a free screening?
South Sound Behavioral Hospital offers free, confidential screenings 24/7.
What programs are offered for adults?
Adult Intensive Outpatient Program and other adult mental health and addiction treatment services.
What programs are offered for adolescents?
Adolescent Intensive Outpatient Program and related adolescent inpatient/outpatient services.
Do you accept telehealth?
Yes, telehealth services are available.
Where is the facility located?
605 Woodland Square Loop SE, Lacey, WA 98503
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: negative
- Apple Maps: 1.9/5 (Not explicitly stated total)
- Yelp via MapQuest: 2.0/5 (19)
- Vivian.com: 2.0/5 (4)
Patients praise
- Occasional praise for individual therapists or staff members
- Some reports of positive experiences in specific units
Common complaints
- Perceived poor quality of care and unprofessional staff behavior
- Reports of disorganization and lack of individualized therapy
- Concerns about over-medication and communication issues with families
- Negative environment described as institutional or prison-like
- Allegations of patient rights violations and poor facility conditions
"Basically prison lite. It's evident their mission is profit above all. Terrible food, rooms, and furniture. Place is depressing."
— MapQuest/Yelp user review"They are very misleading and lie to you. Like telling someone will be with you in 5 min but it turns out to be an hour."
— Apple Maps user review"The staff are loving and caring on the women’s unit 2BE. I met wonderful people other patients and even housekeepers and kitchen staff."
— Beautihost user reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Nicholas Novo — Apr 8, 2026
- Why WA state is building ‘stepdown’ mental health facilities | The Seattle Times — Dec 22, 2025
- Why Washington state is building 'stepdown' mental health facilities — Dec 23, 2025
- Why Washington state is building ‘stepdown’ mental health facilities — Dec 23, 2025
- Pierce County Announces Funding for Behavioral Health Organizations — Jan 20, 2026
Information sourced from the clinic's website as of July 11, 2026.
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