Behavioral Health Resources
Behavioral Health & Social Services • Lacey, WA
Clinic Type
Behavioral Health & Social Services
Address
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Phone
3604279670Ext.869orExt.400
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: negative
- Rehab.com: 2.32/5 (25 reviews)
- Glassdoor (Employee reviews): 3.4/5 (28 reviews)
Patients praise
- Some positive experiences with specific, short-term care and helpful front desk staff in isolated instances
- Some employees find the work environment fun despite management issues
Common complaints
- Consistent complaints of poor management and lack of leadership support
- High staff turnover leading to client instability and lack of counselor consistency
- Long wait times and difficulty scheduling appointments
- Reports of rude or unhelpful front desk and office staff
- Frustration over canceled appointments and poor communication
- Claims of unrealistic caseloads for staff and insufficient care for patients
"boy this place really has overwhelmingly bad reviews of which the core complaints are pretty consistent. i would be extremely hesitant to go here."
— LocalityBiz (Client review)"Office staff is rude and double books. End up being here for an outrageous amount of time than expected."
— Rehab.com (Client review)"It’s a good place to work to gain experience, but burnout comes quick and management does not support or assist with avoiding burnout."
— Indeed (Employee review)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Nicholas Novo — Apr 8, 2026
- 150 kids allegedly visited Lacey drug house on average day | The Olympian — Feb 21, 2026
- Thurston County Partners with Boulder Care to Provide Accessible Treatment for Substance Use Disorder | Thurston County — May 3, 2026
- What to Know About PCHS' New Bainbridge Island Clinic | News | 425business.com — Jan 23, 2026
- Compass Health opens 2nd behavioral health crisis triage center - Becker’s Behavioral Health — Jan 16, 2026
Information sourced from the clinic's website as of July 11, 2026.
More behavioral health & social services clinics in Lacey
South Sound Behavioral Hospital is a contemporary mental health facility in Lacey, Washington, offering inpatient and outpatient adult mental health programs. Established in 2019 and headquartered in Lacey, the hospital focuses on specialized acute care for behavioral health and addiction treatment. Key details: - Location: 605 Woodland Square Loop SE, Lacey, WA 98503 (HQ) - Services: Inpatient and outpatient adult mental health programs; addiction treatment and related behavioral health care - Status: Active; Industry: Hospitals and Health Care - Channels: Public company with a presence on LinkedIn; main homepage: southsoundbehavioralhospital.com - Contacts: Main phone options include (360) 764-8379 and toll-free numbers like (844) 949-8888 If you’re seeking mental health treatment options in Lacey, South Sound Behavioral Hospital provides specialized acute care for adults, with both inpatient and outpatient services.
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