Live
Read more

Clinic Type

Family Medicine

Address

2555 Marvin Rd NE, Suite A, Lacey, WA 98516

Phone

360-413-4200 (Office); 855-776-4362 (Appointments)

Email

CHI@providence.org

Opening Hours

Mon - Fri: 7:30 a.m. - 5:30 p.m.

Telehealth

ExpressCare Virtual available

Services Offered

  • Primary care
  • Pediatrics
  • Women's health services
  • New patient information
  • Well-baby and well-child checks
  • Chronic disease management
  • Diagnostic imaging
  • Laboratory
  • Physical therapy
  • Diabetes and nutrition education

Technology & Equipment

  • Diagnostic imaging
  • Laboratory
  • Pediatrics
  • Well-baby and well-child checks

Insurance & Payment

  • Aetna
  • Aetna Medicare Advantage HMO
  • Aetna PPO
  • Carelon PPO
  • Cigna PPO
  • Coordinated Care Medicaid
  • Evernorth PPO
  • First Choice PPO
  • First Health-Coventry PPO
  • HCSC HealthSpring Medicare Advantage HMO
  • Health Net Tricare
  • Health Smart PPO
  • Humana
  • Humana HMO
  • Humana PPO
  • Kaiser
  • Kaiser Medicare Advantage
  • Managed Health Network
  • Managed Health Network HMO-PPO
  • Managed Health Network Medicare Advantage
  • Molina Medicare Advantage
  • Molina Medicare Medicaid
  • Naphcare
  • Pacific Medical Center TRICARE
  • Premera
  • Premera Medicare Advantage
  • Providence Health Plan
  • Providence Health Plan Medicare Advantage-HMO
  • Regence BlueShield Of Washington Medicare Advantage HMO
  • Regence BlueShield Of Washington PPO
  • Regence BlueShield Of Washington TRIWEST
  • South Puget Intertribal Planning Agency
  • State Of Washington Department Of Corrections
  • Thurston County Corrections
  • United Behavioral Health Medicaid
  • United Behavioral Health Medicare Advantage
  • United

Insurance details indicate that accepted plans vary; patients should verify with their insurer and the practice prior to visits. Referrals and prior authorizations may be required by some plans.

Cash, Check, Money orders, Visa, MasterCard, American Express, Discover

Languages Spoken

  • English

Pricing

  • Co-payment due at time of service; exceptions for annual physicals and injections

Current Offers

New patient information and expectations

FAQs

What services are offered?

Full-service primary care for all ages, including women's health and pediatrics.

What are payment expectations?

Co-pays due at time of service; cash/credit/debit accepted; payment plans may be arranged.

What are the office hours?

Mon - Fri: 7:30 a.m. - 5:30 p.m.

Awards & Accreditations

  • 4.8 | 3,524 Ratings

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 4.1/5 (245 reviews)
  • loc8nearme.com: Not stated (75+ comments (per page snippet))
  • Yelp: Not stated (Not stated)
  • Providence doctors page (ratings/accepting new patients): 4.4 (105 ratings; 36 reviews)

Patients praise

  • Friendly communication and staff bedside manner noted in some reviews
  • Providers described as providing excellent primary care and knowledge about vaccinations

Common complaints

  • Long waits (e.g., waiting time in exam room)
  • Poor responsiveness/communication (no return calls/MyChart; difficult to reach)
  • Scheduling/appointment issues and delays
  • Some complaints about perceived judgment/tone during visits

"“The wait time is rough however they communicated why and were very friendly.”"

loc8nearme.com – Providence Hawks Prairie Family Medicine

"“The PA didn't show up for my appointment after I waited for an hour.”"

Yelp – Hawk's Prairie Family Medicine Providence

"“I give two stars because no patient should wait more than 40 minutes in the exam room…”"

loc8nearme.com – Providence Hawks Prairie Family Medicine

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

More family medicine clinics in Lacey

Lacey, WA·Family Medicine

VerifiedOnline bookingEmergency care
Lacey, WA·Family Medicine

VerifiedOnline booking

See all family medicine clinics in Lacey

Comparing your options?

See other family medicine clinics in Lacey, or search the full directory by insurance, ratings, and more.

More Family Medicine Clinics