Providence Hawks Prairie Family Medicine | Lacey, WA
Family Medicine • Lacey, WA
Clinic Type
Family Medicine
Address
2555 Marvin Rd NE, Suite A, Lacey, WA 98516
Phone
360-413-4200 (Office); 855-776-4362 (Appointments)
CHI@providence.org
Opening Hours
Mon - Fri: 7:30 a.m. - 5:30 p.m.
Telehealth
ExpressCare Virtual available
Services Offered
Technology & Equipment
Insurance & Payment
Insurance details indicate that accepted plans vary; patients should verify with their insurer and the practice prior to visits. Referrals and prior authorizations may be required by some plans.
Cash, Check, Money orders, Visa, MasterCard, American Express, Discover
Languages Spoken
Pricing
Current Offers
New patient information and expectations
FAQs
What services are offered?
Full-service primary care for all ages, including women's health and pediatrics.
What are payment expectations?
Co-pays due at time of service; cash/credit/debit accepted; payment plans may be arranged.
What are the office hours?
Mon - Fri: 7:30 a.m. - 5:30 p.m.
Awards & Accreditations
Social Media
Photos







What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 4.1/5 (245 reviews)
- loc8nearme.com: Not stated (75+ comments (per page snippet))
- Yelp: Not stated (Not stated)
- Providence doctors page (ratings/accepting new patients): 4.4 (105 ratings; 36 reviews)
Patients praise
- Friendly communication and staff bedside manner noted in some reviews
- Providers described as providing excellent primary care and knowledge about vaccinations
Common complaints
- Long waits (e.g., waiting time in exam room)
- Poor responsiveness/communication (no return calls/MyChart; difficult to reach)
- Scheduling/appointment issues and delays
- Some complaints about perceived judgment/tone during visits
"“The wait time is rough however they communicated why and were very friendly.”"
— loc8nearme.com – Providence Hawks Prairie Family Medicine"“The PA didn't show up for my appointment after I waited for an hour.”"
— Yelp – Hawk's Prairie Family Medicine Providence"“I give two stars because no patient should wait more than 40 minutes in the exam room…”"
— loc8nearme.com – Providence Hawks Prairie Family MedicineSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Doctors at Providence Hawks Prairie Family Medicine — Jul 11, 2026
- Doctors at Providence Lacey Family Medicine — Sep 24, 2025
- Providence Hawks Prairie Family Medicine - Apple Maps — Apr 2, 2026
- Man Wah Mackie Chan, MD | Lacey, WA - Providence — Jul 3, 2026
- Audry M. Torres, ARNP | Lacey, WA - Providence — Aug 25, 2025
Information sourced from the clinic's website as of July 11, 2026.
More family medicine clinics in Lacey
Comparing your options?
See other family medicine clinics in Lacey, or search the full directory by insurance, ratings, and more.

