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Clinic Type

Internal Medicine

Address

2555 Marvin Rd NE, Suite A, Lacey, WA 98516

Phone

360-413-4200 (Office)

Email

CHI@providence.org

Opening Hours

Mon - Fri: 7:30 a.m. - 5:30 p.m.

Telehealth

ExpressCare Virtual available (as referenced on page)

Services Offered

  • Primary care
  • Pediatrics
  • Women’s health
  • Well-baby and well-child checks
  • Chronic disease management
  • Diagnostic imaging
  • Laboratory
  • Physical therapy
  • Diabetes and nutrition education

Insurance & Payment

  • Aetna
  • Aetna Medicare Advantage HMO
  • Aetna PPO
  • Carelon PPO
  • Cigna PPO
  • Coordinated Care Medicaid
  • Evernorth PPO
  • First Choice PPO
  • First Health-Coventry PPO
  • HCSC HealthSpring Medicare Advantage HMO
  • Health Net Tricare
  • Health Smart PPO
  • Humana
  • Humana HMO
  • Humana PPO
  • Kaiser
  • Kaiser Medicare Advantage
  • Managed Health Network
  • Managed Health Network HMO-PPO
  • Managed Health Network Medicare Advantage
  • Molina Medicare Advantage
  • Molina Medicare Medicaid
  • Naphcare
  • Pacific Medical Center TRICARE
  • Premera
  • Premera Medicare Advantage
  • Providence Health Plan
  • Providence Health Plan Medicare Advantage-HMO
  • Regence BlueShield Of Washington Medicare Advantage HMO
  • Regence BlueShield Of Washington PPO
  • Regence BlueShield Of Washington TRIWEST
  • South Puget Intertribal Planning Agency
  • State Of Washington Department Of Corrections
  • Thurston County Corrections
  • United Behavioral Health Medicaid
  • United Behavioral Health Medicare Advantage
  • United

Insurance information provided; verify with provider and your insurer for specific plans and referrals.

Cash, Check, Money orders, Visa, MasterCard, American Express, Discover

Languages Spoken

  • English

FAQs

What are the office hours?

Mon - Fri: 7:30 a.m. - 5:30 p.m.

What is the office address?

2555 Marvin Rd NE, Suite A, Lacey, WA 98516

What is the contact phone number?

360-413-4200 (Office)

Is there an appointment line or separate number for appointments?

855-776-4362 (Appointments)

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Providence Official Site: 4.8/5.0 (based on 3,421 ratings) (3,421 ratings)
  • Birdeye: 4.1/5.0 (245 reviews)

Patients praise

  • Friendly and communicative staff during some visits
  • Professional and knowledgeable primary care providers
  • Effective management and patient care reported by some long-term patients

Common complaints

  • Long wait times in the office and exam room
  • Difficulty communicating or reaching doctors and nurses
  • Frustrations regarding follow-up on referrals or treatment plans
  • Concerns about provider bedside manner and perceived dismissiveness

"The wait time is rough however they communicated why and were very friendly."

Loc8NearMe review

"The experience we have had with the Hawk's Prairie Family Medicine is alarming. It became so difficult to reach our doctor or doctor's nurses that we went ..."

Yahoo Local review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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