Physical Therapy in Lacey, WA
Physical Medicine & Rehabilitation • Lacey, WA
Clinic Type
Physical Medicine & Rehabilitation
Address
5730 Ruddell Rd SE Ste A
Phone
360-999-5662
studentprograms@urpt.com
Opening Hours
H: Monday & Wednesday: 8:00am - 6:00pm Tuesday & Thursday: 7:00am - 6:00pm Friday: 7:00am - 4:00pm
Telehealth
Available
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What are the clinic hours?
Monday & Wednesday: 8:00am - 6:00pm; Tuesday & Thursday: 7:00am - 6:00pm; Friday: 7:00am - 4:00pm.
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Doctible (Penrose & Associates Physical Therapy): 5.0 / 5 (48)
Patients praise
- Highly skilled, professional, and knowledgeable therapists
- Effective, personalized treatment plans that lead to measurable progress and improved mobility
- Friendly, attentive, and supportive administrative and clinical staff
- Helpful patient education and communication throughout the recovery journey
- Convenient scheduling and responsive care for many patients
Common complaints
- Administrative issues, including scheduling errors and difficulty with billing or appointment changes
- Concerns regarding understaffing and safety, specifically patients feeling left alone during exercises
- Perceived lack of progress in treatment plans
- Frustration with communication and perceived lack of professionalism in customer service encounters
"Regularly has 3-5 clients working and only 1-2 PTs. My first week after ACL surgery I was left alone to walk across the facility... Not safe, understaffed, poorly suited for ADA needs."
— Review for Inspire Physical and Hand Therapy"Absolute worst experience I've ever had with a medical provider... They call me the day before my appointment to tell me that my self-referal can't be accepted... I show up with the letter to find out they canceled all the appointment."
— Review for South Sound Physical & Hand Therapy"Totally awesome assistance and know what they are doing... Really worked around my schedule customer service the best."
— Review for Penrose & Associates Physical TherapySynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Nicole Dominique J. Vasquez, PT - Physical Therapist in Lacey, WA — May 14, 2026
- Penrose & Associates Physical Therapy in Lacey Helps Couple Navigate Through Health Challenges and Restore Their Strength - ThurstonTalk — Jan 6, 2026
- Innovative Extracorporeal Magnetotransduction Therapy (EMTT) Treatment at Penrose & Associates Physical Therapy Relieves Patient’s Sciatica Back Pain - ThurstonTalk — Oct 22, 2025
- Calcification Couldn’t Stand a Chance Thanks to Penrose Physical Therapy - ThurstonTalk — Jul 3, 2026
- Penrose Physical Therapy in Lacey Hosts Free Pilates Seminar July 30 - ThurstonTalk — Jul 24, 2025
Information sourced from the clinic's website as of July 11, 2026.
More physical medicine & rehabilitation clinics in Lacey
Olympia Physical Therapy & Industrial Rehabilitation, Inc. is a private medical practice specializing in physical therapy and rehabilitation with multiple offices in the Olympia/Tumwater area (headquartered at 2755 Mottman Rd SW, Tumwater, WA 98512). Founded in 2002, the organization emphasizes comprehensive evaluations and rehabilitation programs for knee, shoulder, and back injuries, including functional capacity evaluations (FCE). It operates as a locally owned clinic with a small workforce and reported annual revenue around $30.8 million. Website: olympiapt.com. If you’re seeking physical therapy services in Lacey specifically, this practice serves the greater Olympia/Tumwater area and may have nearby offices within the same metro region. For precise Lacey-location details or to confirm therapist availability, consider contacting them at 360-459-9954 or 360-352-5077.
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