Our Lacey Urgent Care Center in WA - Concentra
Urgent Care • Lacey, WA • Since 1992
About
Summary: Concentra has acquired Nova Medical Centers, and all Nova locations are now operating as Concentra. If you’re looking for the Lacey, WA Urgent Care Center, it is now part of Concentra’s network. For details on locations, hours, and services, visit Concentra.com.
Clinic Type
Urgent Care
Address
3928 Pacific Avenue SE, Lacey, WA 98503
Phone
360.455.1350
privacyoffice@concentra.com
Opening Hours
8 a.m. - 5 p.m.
Telehealth
Concentra Telemed
Services Offered
Insurance & Payment
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Cash (cashless at most locations), Payment in full at time of visit, Cashless - payment due at time of visit (except where prohibited by law)
Languages Spoken
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FAQs
What services does Concentra Lacey offer?
Urgent care, occupational health, physical therapy, wellness services, drugs screening, immunizations, pre-employment services, and other related medical services.
What should I bring to my visit?
Photo ID, proof of insurance, medical history information, and a list of current prescriptions.
Social Media
Photos




What Patients Say
Overall sentiment across review platforms: mixed
- Google Reviews: 3.6/5 stars (872 reviews)
- Apple Maps: 1.4/5 stars (45 reviews)
- Facebook: 64% recommendation rate (25 reviews)
Patients praise
- Efficient process for specific occupational needs like DOT physicals and drug screenings
- Polite and friendly staff in some instances
- Helpful service for workers' compensation cases
- Convenient location and organized facility for workplace health requirements
Common complaints
- Long wait times, even with appointments
- Difficulty reaching the facility by phone
- Unprofessional staff behavior or perceived lack of thoroughness in care
- Issues with administrative processes, such as requirements for physical exams or testing
"Its impossible to get a hold of these people on the phone. I called them multiple times and they hang up on me every time."
— Johnathan S., Apple Maps review"Made an appointment a month in advance. Showed up 30 minutes early. After waiting an hour after my scheduled appointment time was told it be at least another 2 hours or longer."
— Anonymous patient, MapQuest review"The pre-employment drug test procedure is handled kindly and professionally. The Lacey, Washington location is highly recommended for commercial truck drivers due to their timely and efficient care."
— Anonymous patient, BestProsInTown reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Westcare Medical Clinic — Lacey, WA | BlueHive — Apr 13, 2026
- Physician Assistant PRN jobs, Employment in Lacey, WA. - Concentra — Jul 9, 2026
- Concentra hiring Physician Assistant PRN in Lacey, WA | LinkedIn — Jul 9, 2026
- Medical assistant jobs, Employment in Lacey, WA. - Concentra — Jul 11, 2026
- 10 Largest urgent care centers in the United States in 2026 | ScrapeHero — Jun 2, 2026
Information sourced from the clinic's website as of July 11, 2026.
More urgent care clinics in Lacey
Summary: - MultiCare Indigo Urgent Care, now rebranded under Indigo Health, is a Washington-based urgent care and broader primary care network operated by MultiCare Health System. Indigo Urgent Care started in 2016 and expanded in 2022 to include primary care under the Indigo Health brand. - The Health System is a not-for-profit organization founded in 1882 with multiple locations across Washington, including a significant presence in the Seattle-Tacoma area. In 2024, MultiCare merged with Overlake Medical Center in Bellevue. - For specific location details near Lacey, Marvin Rd., Indigo Health previously operated Indigo Urgent Care locations; current branding and hours may be under Indigo Health. If you need the exact address and hours for a Lacey location on Marvin Rd., I can look up the latest details.
Providence Express Care offers same-day urgent care appointments at neighborhood clinics. While the provided page highlights two Providence Express Care locations (Milwaukie, OR and Chatsworth, CA) and general services, it does not list a Lacey, WA location. If you’re seeking urgent care in Lacey, Providence Express Care may not have a Lacey-specific site listed here. Consider checking Providence’s urgent care page or nearby Providence clinics for the closest option. Key points: - Service: Same-day urgent care appointments - Locations shown: Milwaukie, OR and Chatsworth, CA - Webpage focuses on Providence Express Care as a medical practice with 14 employees If you want, I can search for Lacey-area Providence urgent care clinics or provide a direct call-to-action to schedule an appointment.
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See other urgent care clinics in Lacey, or search the full directory by insurance, ratings, and more.

