Baker Victory dental center
Dentistry • Lackawanna, NY
About
Summary: OLV Human Services (formerly Baker Victory Services) is a nonprofit mental health and behavioral health provider based in Lackawanna, NY. It operates community-based, educational/vocational, residential, and dental services for more than 4,200 individuals, supported by OLV Charities and donors. The organization employs around 1,000 people and is expanding its Victory Learning Center programs in 2025. Key contact: careers@olvhumanservices.org; main phone: (716) 828-9500. Address: 790 Ridge Rd, Lackawanna, NY 14218 (HQ). It is known as the Baker Victory Services legacy in Lackawanna.
Clinic Type
Dentistry
Address
ADMINISTRATION BUILDING 790 Ridge Road Lackawanna, NY 14218
Phone
(716) 828-9334
careers@olvhs.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
We accept most forms of insurance, including Medicaid
Payment arrangements can be made, Payment arrangements available
Languages Spoken
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FAQs
Does Baker Victory Dental Center accept Medicaid?
Yes, the center accepts Medicaid and most forms of insurance.
Commitments
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- BirdEye: 3.1 out of 5 stars (119 reviews)
- Better Business Bureau (BBB): B- rating (1 complaint filed (failure to respond))
Patients praise
- Compassionate care for special needs patients
- Professional and friendly staff
- Gentle hygienists
- Accessible facility for those with physical challenges
- Ease of scheduling appointments
Common complaints
- Communication challenges
- Unresponsive to certain complaints filed through third-party services
"I haven't been to the dentist in over 10 years, so hopefully you can imagine my level of anxiety walking in here. It was super easy to make an appointment and every person on staff I came in contact with was friendly and professional. The hygienist who cleaned my teeth was very, very gentle."
— Anonymous patient review (via hoursfinder.com)"They really care about their patients , work hard, and answer all my questions . changed the whole atmosphere there. Ten stars! There horrible at communication"
— Yelp user reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Francine Hehir — Apr 17, 2026
- A Lifeline for Children with Complex Needs - Buffalo Healthy Living Magazine — Mar 28, 2026
- 'Justice for my son': Victims of alleged abuse sue OLV school and teacher aide — Mar 28, 2026
- Children's Dental Health Month: Wright Center Hygienists Educate Students And Parents On Oral Hygiene - PANDA ORAL — Feb 12, 2026
- New York health network to close dental clinic over financial, workforce challenges - Becker’s Dental Review - DSO + Dental News — Mar 24, 2026
Information sourced from the clinic's website as of July 11, 2026.
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