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Clinic Type

Internal Medicine

Address

Lackawanna, NY (Lackawanna residents)

Phone

+18002215140

Email

info@plushcare.com

Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

Available; virtual appointments; same-day access; book online; appointments via video from smartphone or computer

Services Offered

  • primary care
  • telehealth
  • video appointments
  • preventive care
  • annual wellness exams
  • prescription management/refills
  • care coordination
  • specialist referrals
  • immediate access/urgent concerns
  • remote monitoring (implied)

Technology & Equipment

  • telehealth platform
  • video appointments
  • secure video
  • online scheduling
  • pharmacy prescription fulfillment
  • online patient portal (my.plushcare)

Insurance & Payment

Languages Spoken

Pricing

  • Transparent pricing upfront
  • Average plan/telehealth pricing mentioned as a lower cost than traditional practices
  • 9.99 /month (subscription)

Current Offers

Same-day access to primary care via telehealth — null

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • WebMD: 4.0/5 average; 12 ratings (12 ratings (2 reviews shown))
  • Vitals: 4.2/5 stars (3 reviews shown)

Patients praise

  • Some patients report good experiences with communication/care quality (e.g., feeling the doctor listened, caring and understanding care).

Common complaints

  • Some complaints include missed diagnosis/incorrect prescribing and difficulty reaching the office, plus poor responsiveness (at least for one listed physician).

"“My experience with Dr. Khan has been nothing but exceptional. He is a caring and understanding doctor. I recommend Dr. Khan to all.”"

WebMD review snippet for Dr. Pervez Khan

"“Erroneously didn't diagnose dimentia and over prescribed medication. Difficult for family members to reach. Poor response time.”"

Vitals review snippet for Dr. Suzanne Picinich

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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