Outpatient Clinic - OLV Human Services
Psychology • Lackawanna, NY • Multiple locations including Lackawanna, Amherst, Buffalo locations
About
Outpatient Clinic - OLV Human Services Lackawanna - OLV Human Services is a nonprofit mental health and behavioral health provider based in Lackawanna, NY. - Services include trauma-informed care and residential treatment; the organization also offers community-based and educational/vocational programs. While primarily known for residential and community services, they operate under the umbrella of mental health care with outpatient options typically aligned with their treatment services. - Contact: main phone numbers (716) 828-9500, (888) 287-1160, or +1 716-828-9570; email careers@olvhumanservices.org. - Headquarters: 790 Ridge Rd, Lackawanna, NY 14218. Other offices include locations in Brooklyn and additional Lackawanna site. - Website: olvhs.org If you’re specifically seeking outpatient services in Lackawanna, you may want to contact OLV Human Services directly to confirm current outpatient offerings, eligibility, and scheduling.
Clinic Type
Psychology
Address
790 Ridge Road, Lackawanna, NY 14218; 3950 East Robinson Rd, Amherst, NY 14228; 2563 Bailey Ave, Buffalo, NY 14215
Phone
(716) 828-9500
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Opening Hours
Monday-Thursday: 9 a.m. - 6 p.m.; Friday: 9 a.m. - 5 p.m.; Saturday: 9 a.m. - 1 p.m.
Telehealth
Available
Emergency Care
Spectrum CARES 882-4357; Crisis Services 834-3131; Erie County Medical Center CPEP 898-3465/898-3389
Services Offered
Technology & Equipment
Team
Insurance & Payment
Participation with various insurance plans, including Medicaid.
Not explicitly listed; check insurance/payment details on site
Languages Spoken
FAQs
What services are offered at the Outpatient Clinic?
Care and counseling for children, adolescents, and adults with behavioral, emotional and psychiatric difficulties; individual, family, group therapy; medication management.
What are after-hours crisis resources?
If non-medication-related crisis after hours, call (716) 200-2412; for emergencies, call 911.
What are the clinic hours?
Open Monday-Thursday 9 a.m.–6 p.m.; Friday 9 a.m.–5 p.m.; Saturday 9 a.m.–1 p.m.
Is telehealth available?
Yes, Telehealth availability is noted.
How can I reach after-hours crisis support?
After-hours line at (716) 200-2412.
What emergency numbers are listed?
Spectrum CARES 882-4357; Crisis Services 834-3131; Erie County Medical Center CPEP 898-3465/898-3389.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: positive
- LocalityBiz: 5/5 stars (based on one review) (1 review identified)
Patients praise
- Helpful and supportive staff
- Effective at reducing wait times for developmental screenings
- Comprehensive range of services including therapy and counseling
Common complaints
- Inconsistent management practices
- Cliquey work environment
"It is a very nice place and they help people through thick and thin"
— LocalityBiz user reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Francine Hehir — Apr 17, 2026
- Marga McMahon — Apr 15, 2026
- Sarah DiStasio — Jun 24, 2026
- OLV Human Services places 3 employees on leave after mistreatment allegations — Nov 7, 2025
- 'Justice for my son': Victims of alleged abuse sue OLV school and teacher aide — Mar 28, 2026
Information sourced from the clinic's website as of July 11, 2026.
More psychology clinics in Lackawanna
Adapt Psychiatry is a New York-based mental health care provider offering both virtual and in-person therapy and medication management. Key details: - Services: Comprehensive mental health care across ages, including therapy and psychiatric medications; options for virtual appointments and in-person sessions. - Location: Headquartered in Buffalo, NY, with presence in the Philippines; serving patients in the United States (toplyUS) and internationally. - Team: Small, tech-infused practice with 7 employees; leadership includes Executive Director Tanvir Shagar and Technical Architect/Operations Director Steven Bumbera. Clinicians include psychiatrists, nurse practitioners, and licensed therapists. - Focus: Accessible, high-quality mental health care leveraging technology to improve access and coordination. - Contact: hello@meetadapt.com; Phone numbers: (716) 929-6888, (716) 204-4057. If you’re looking specifically in Lackawanna, NY (near Buffalo), Adapt Psychiatry provides local in-person care options and telepsychiatry/teletherapy that can connect you with their clinicians.
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