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MEET OUR PROVIDERS – HealthFirst Family Laconia - HealthFirst Family Care Center, Inc. is a nonprofit federally qualified health center offering comprehensive primary care in Laconia, NH, with a focus on accessible care for all patients, regardless of insurance status or ability to pay. - In Laconia, HealthFirst provides services through its 5-location network, including a site at 22 Strafford Street, Suite 1, Laconia, NH 03246. - Services typically highlighted for HealthFirst providers include family medicine, women’s health, behavioral health, medication-assisted treatment, and nutrition services, delivered by a team of healthcare professionals. - The organization emphasizes coordinated, high-quality care and partnership with community healthcare providers to ensure a full range of services in the Twin Rivers and Lakes Region of New Hampshire. - HealthFirst is certified as a Level III Patient-Centered Medical Home by the National Committee on Quality Assurance, underscoring a patient-centric approach and coordinated care. If you’re looking for specific provider bios, specialties, or contact details for the Laconia location, I can extract those from the page if you share the sections or provide a link with the provider names.

Clinic Type

Pediatrics

Address

841 Central Street, Franklin, NH 03235, US

Phone

603-366-1070 (Laconia) / 603-934-1464 (Franklin)

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Primary Care
  • Pediatrics

Team

  • Michael Watto, DO, DO, MPH; board-certified in Family Medicine; US Army physician leader; residency Martin Army Community Hospital; medical education Kansas City University of Medicine and Biosciences; master’s in public health UTMB; BS Penn State — Chief Medical Officer, Primary Care and Osteopathic Physician
  • Dr. Eleanor “Nora” Janeway, MD, residency Internal Medicine at Cambridge Hospital; former HealthFirst medical director (2018–Jan 2023); fluent in Spanish and English — Primary Care Doctor
  • Dr. Elise Wojcik, DO, DO; board-certified Internal Medicine; Geriatrics fellowship Beaumont Hospital; osteopathic physician — Internal Medicine Physician with Geriatric Medicine
  • Dr. Croce, DO, DO; osteopathic medicine from University of New England; Family Medicine Residency at UMass Worcester; practices Osteopathic Manipulative Treatment — Family Medicine Physician
  • Lisa Baker, PA-C — Physician Assistant - Certified

Insurance & Payment

Languages Spoken

FAQs

What services are offered at HealthFirst Family Care Center for primary care and pediatrics?

The page highlights Primary Care and Pediatrics as core services, including physician-led primary care and pediatric care across HealthFirst locations.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 3.2 out of 5 stars (40 reviews)
  • Birdeye (Aggregate): 3.1 out of 5 stars (57 reviews)
  • WebMD: Not explicitly rated overall (2 reviews total) (2 reviews)

Patients praise

  • Appreciation for empathetic, listening, and knowledgeable practitioners (e.g., specific nurse practitioners)
  • Patients feeling comfortable and at ease during care visits

Common complaints

  • Inconsistent provider turnover and lack of explanations for changes
  • Reports of poor follow-up and communication regarding treatment plans
  • Historical allegations regarding unprofessional staff behavior

"Victoria is empathetic, personable, listens without judgement. I can tell she truly cares about her patients and I always feel like my concerns are heard and validated."

rater8 (Patient Review)

"Since I became a patient over 10 years ago, I have had to endure five primary provider changes. No explanations given to the patients."

WebMD (Patient Review)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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