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Clinic Type

Family Medicine

Address

333 Dr. Michael Debakey Drive, Suite 220

Phone

1-800-231-5257 or 1-504-842-3155

Email

patientadvocate@ochsner.org

Opening Hours

Mon-Fri 8 a.m.–5 p.m. (examples listed under various locations in the Primary Care Locations section; exact location times vary by clinic)

Telehealth

Ochsner Connected Anywhere offers access to urgent care from a smartphone, tablet or computer; MyOchsner Virtual Visit and E-Visit Messages available for virtual care

Emergency Care

For emergencies, call 911 or visit your closest emergency room.

Services Offered

  • Primary Care
  • Family Medicine
  • Internal Medicine

Insurance & Payment

Languages Spoken

FAQs

What is a Primary Care Virtual Visit?

A virtual visit option for primary care through MyOchsner, enabling certain non-urgent questions and a response with a diagnosis and treatment plan within 24 hours.

How can I contact Ochsner On Call?

Call 1-800-231-5257 or 1-504-842-3155 for free 24/7 nurse care line.

What should I do if I feel sick but not emergent?

Consider scheduling a regular appointment, visiting an Ochsner Urgent Care, or using virtual urgent care via Ochsner Connected Anywhere.

Are annual wellness visits covered by insurance?

Medicare fully covers the Annual Wellness Visit as a preventive service; other plans vary, and additional tests or treatments may incur costs.

What online tools does MyOchsner provide?

Message your care team, schedule appointments, and submit medical refill requests.

Awards & Accreditations

  • Five-star rating from Healthcare Effectiveness Data and Information Set (HEDIS) for primary care

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Lourdes Physician Group: 4.9/5 (~755 ratings)
  • Lourdes Physician Group: 4.9/5 (~153 ratings)
  • Lafayette Internal Medicine Clinic: 3.4/5 (46 reviews)
  • CenterWell Primary Care: 4.83/5 (278 ratings)

Patients praise

  • doctors who are attentive listeners
  • thorough and patient care delivery
  • welcoming and friendly office staff
  • effective chronic disease management
  • timely follow-up communication

Common complaints

  • billing and insurance confusion
  • long wait times
  • lack of comprehensive communication regarding medications
  • scheduling difficulties
  • feeling rushed during visits

"Dr. Cahill is the most caring doctor I have ever been seeing. He listens well & helps you with the best treatment for your care."

Lourdes Physician Group Patient Review

"Make sure you tell the receptionist when scheduling exactly what insurance you have. Waited for months only for the receptionist to scream at me that they didn’t take my type of insurance."

Lafayette Internal Medicine Clinic Patient Review

"I very much appreciate that you offer ride service to and from the facility, but I was concerned that it took an hour for the ride to come back to collect me and bring me home."

CenterWell Primary Care Patient Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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