Ochsner Lafayette General Urgent Care - University Hospital & Clinics
Urgent Care • Lafayette, LA • 1 location (University Hospital & Clinics, Acadiana region) locations
About
Ochsner Lafayette General is a private hospital system based in Lafayette, Louisiana, part of the Ochsner Health network. It operates about 15 locations in the Acadiana region and is recognized as the No. 1 hospital in Southwest Louisiana for three consecutive years. The system focuses on delivering accessible, advanced healthcare locally and has plans to expand with a new offsite emergency center in Broussard (Summer 2027). For urgent care needs specifically at University Hospital & Clinics Lafayette, the page indicates Ochsner Lafayette General’s regional presence and emergency services, but does not list a separate “Urgent Care” facility under that exact name. For urgent care needs near University Hospital & Clinics Lafayette, consider checking on-campus or nearby Ochsner Lafayette General urgent care or emergency services in Lafayette or Broussard as part of expanding access. Contact options: olg-marketing@ochsner.org; phone 866-624-7637 or +1 337-289-7991.
Clinic Type
Urgent Care
Address
Ochsner Lafayette General Urgent Care - University Hospital & Clinics, Lafayette, LA
Phone
3372616195
patientadvocate@ochsner.org
Opening Hours
Not published — contact the clinic to confirm hours.
Website
https://www.ochsner.org/locations/ochsner-lafayette-general-urgent-care-university-hospital-clinics/
Emergency Care
Yes
Services Offered
Insurance & Payment
—
Languages Spoken
—
FAQs
What is the wait policy at Ochsner Lafayette General Urgent Care - University Hospital & Clinics?
First-come, first-served basis; wait times may vary; patients with most urgent needs are prioritized.
Who can use Find Urgent Care Now for wait times?
Patients can view approximate wait times and add their expected arrival time.
Social Media
Photos








What Patients Say
Overall sentiment across review platforms: mixed
- CMS HCAHPS (via Momentary Labs): 4 out of 5 stars (overall hospital rating) (230 surveys)
- Healthgrades: 79% rating of 9 or 10; 73% definitely recommend (11 patient ratings mentioned)
- Facebook: 88% recommend (318 reviews)
Patients praise
- Appreciation for professional, kind, and knowledgeable doctors and healthcare providers
- Positive experiences with front desk staff in some instances
- High marks for nurse communication, cleanliness, and quietness compared to national averages
- Recognition for effective patient care and communication in HCAHPS surveys
Common complaints
- Reports of rude or unprofessional staff interactions, particularly among nursing personnel
- Dissatisfaction with administrative communication, including difficulties reaching staff and issues with medication refills
- Complaints regarding inaccurate operating hours and dismissive treatment regarding closing times
- Frustration with feeling like a teaching subject rather than a patient, especially in specialty clinics
"Staff at reception has been different each of the many times I've had to visit, and each individual treated us with decency and respect for the seriousness of this setting. We appreciate the patience and professionalism with the nursing staff, and the doctors are great, too."
— Patient review on LocalityBiz"I have never been so unheard, so uncared for, felt so much like a lab specimen in my life. Looking for the first opportunity to escape to a different gyn. This place is a nightmare."
— Patient review on LocalityBiz (GYN clinic)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Ochsner Lafayette General Urgent Care at Ochsner University Hospital & Clinics in Lafayette, LA United States - Apple Maps — Mar 15, 2026
- Emergency Room Wait Times | Ochsner Health — Aug 21, 2025
- Ochsner Health Center Bertrand | Primary & Specialty Care in Lafayette | Ochsner Health
- Ochsner Health Center – Bertrand opens to expand access to healthcare in Acadiana | Ochsner Health — Sep 10, 2025
- Ochsner opens $35 million health center in Lafayette — Sep 16, 2025
Information sourced from the clinic's website as of July 11, 2026.
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Acadiana Urgent Care Center is a privately held urgent care provider in Lafayette, LA (founded 2007). Key details: - Location: 4906 Ambassador Caffery Pkwy, Building C, Lafayette, LA 70508 (HQ); 2 offices in the U.S. - Services: Urgent care with walk-in visits, on-site X-ray, immunizations, rapid and PCR COVID-19 testing, antibody testing, and flu vaccines (no appointment needed for flu shots). Now offering Pfizer COVID-19 vaccine; schedule available. - Contact: 337-981-4675 - Hours: Open daily year-round - Community/structure: Small workforce (3 employees) with private ownership; active online presence and local hiring updates.
Summary: WellNow Urgent Care is a walk-in urgent care provider (formerly Five Star Urgent Care) with clinics across Illinois, Indiana, Michigan, New York, and Pennsylvania. It offers treatment for illnesses and injuries, rapid testing, and other health needs, operating as an alternative to emergency rooms. The company is headquartered in Chicago, IL, and has 3 U.S. offices listed in Chicago; there’s no Lafayette, IN location indicated on the page. If you’re seeking Lafayette-specific WellNow locations, this page does not show a Lafayette address. Consider visiting WellNow’s site or calling ahead to confirm Lafayette availability and hours.
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