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About

Ochsner Lafayette General is a private hospital system based in Lafayette, Louisiana, part of the Ochsner Health network. It operates about 15 locations in the Acadiana region and is recognized as the No. 1 hospital in Southwest Louisiana for three consecutive years. The system focuses on delivering accessible, advanced healthcare locally and has plans to expand with a new offsite emergency center in Broussard (Summer 2027). For urgent care needs specifically at University Hospital & Clinics Lafayette, the page indicates Ochsner Lafayette General’s regional presence and emergency services, but does not list a separate “Urgent Care” facility under that exact name. For urgent care needs near University Hospital & Clinics Lafayette, consider checking on-campus or nearby Ochsner Lafayette General urgent care or emergency services in Lafayette or Broussard as part of expanding access. Contact options: olg-marketing@ochsner.org; phone 866-624-7637 or +1 337-289-7991.

Clinic Type

Urgent Care

Address

Ochsner Lafayette General Urgent Care - University Hospital & Clinics, Lafayette, LA

Phone

3372616195

Email

patientadvocate@ochsner.org

Opening Hours

Not published — contact the clinic to confirm hours.

Emergency Care

Yes

Services Offered

  • Urgent Care Services
  • Primary Care
  • Emergency Services
  • Radiology and Diagnostic Imaging
  • Pediatrics
  • Digital Medicine
  • Pharmacy
  • Heart and Vascular Services
  • Neurosciences
  • Organ Transplants
  • psychiatry-mental-health-services

Insurance & Payment

Languages Spoken

FAQs

What is the wait policy at Ochsner Lafayette General Urgent Care - University Hospital & Clinics?

First-come, first-served basis; wait times may vary; patients with most urgent needs are prioritized.

Who can use Find Urgent Care Now for wait times?

Patients can view approximate wait times and add their expected arrival time.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • CMS HCAHPS (via Momentary Labs): 4 out of 5 stars (overall hospital rating) (230 surveys)
  • Healthgrades: 79% rating of 9 or 10; 73% definitely recommend (11 patient ratings mentioned)
  • Facebook: 88% recommend (318 reviews)

Patients praise

  • Appreciation for professional, kind, and knowledgeable doctors and healthcare providers
  • Positive experiences with front desk staff in some instances
  • High marks for nurse communication, cleanliness, and quietness compared to national averages
  • Recognition for effective patient care and communication in HCAHPS surveys

Common complaints

  • Reports of rude or unprofessional staff interactions, particularly among nursing personnel
  • Dissatisfaction with administrative communication, including difficulties reaching staff and issues with medication refills
  • Complaints regarding inaccurate operating hours and dismissive treatment regarding closing times
  • Frustration with feeling like a teaching subject rather than a patient, especially in specialty clinics

"Staff at reception has been different each of the many times I've had to visit, and each individual treated us with decency and respect for the seriousness of this setting. We appreciate the patience and professionalism with the nursing staff, and the doctors are great, too."

Patient review on LocalityBiz

"I have never been so unheard, so uncared for, felt so much like a lab specimen in my life. Looking for the first opportunity to escape to a different gyn. This place is a nightmare."

Patient review on LocalityBiz (GYN clinic)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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