Primary Care - Doctors & Physicians - MemorialCare
Primary Care • Laguna Beach, CA • Since 2011
About
MemorialCare Medical Group is a nonprofit healthcare network headquartered in Tustin, CA, founded in 2011. It comprises over 180 physicians and serves more than 130,000 patients across Orange and Los Angeles counties, with multiple Southland locations. For primary care in Laguna Beach, MemorialCare leverages its large roster of family medicine and internal medicine physicians within its medical group, offering services through affiliated clinics and networks. Key contacts include a broad executive team and regional medical leaders, and MemorialCare maintains patient-focused, compassionate care across its facilities. For Laguna Beach primary care specifics (physician names, exact clinic address, hours, and scheduling), contact MemorialCare Medical Group at 877-696-3622 or visit memorialcare.org/medical-group.
Clinic Type
Primary Care
Address
2742 Dow Avenue, Tustin, CA 92780, US
Phone
877-696-3622
lbmmcmchlbcustomerservice@memorialcare.org
Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
Yes (24/7 virtual urgent care; virtual visits)
Services Offered
Technology & Equipment
Insurance & Payment
MemorialCare accepts most major HMO, PPO and EPO health plans, as well as Medicare, private indemnity and supplemental insurance plans.
Cash, Check, Credit card (American Express, Discover, MasterCard, Visa), myChart payment system (bank accounts/e-checks), Apple Pay, Google Pay, personal check, myChart payment system (bank accounts/e-checks, Apple Pay (iOS only), Google Pay)
Languages Spoken
—
FAQs
Does MemorialCare accept all types of health insurance?
MemorialCare accepts most major HMO, PPO and EPO health plans, as well as Medicare, private indemnity and supplemental insurance plans. Visit your health insurance carrier’s website or call the number found on the back of your health insurance card to ensure your provider is in MemorialCare’s network.
What are my payment options, and do you offer financial assistance?
Applicable copayments and fees for services not covered by insurance are collected at the time of visit. We accept cash, personal check, and credit card (American Express, Discover, MasterCard, and Visa). We offer expanded payment options via myChart payment system including bank accounts/e-checks, Apple Pay (iOS only) and Google Pay.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: positive
- Yelp: 3.6/5 stars (93 reviews (Saddleback Medical Center location))
- Zocdoc: 4.93/5 stars (43 reviews (Dr. Kristine S. Arthur))
- Vitals: Scores ranging from 4.2 to 4.9/5 stars for various individual providers (Varies by provider)
Patients praise
- Highly regarded for professional, compassionate, and attentive care
- Positive feedback regarding thoroughness and effective communication by physicians
- Convenient access to online patient portals (MyChart) and efficient appointment scheduling noted by some patients
- Strong doctor-patient rapport and personalized attention reported by many patients
Common complaints
- Some patients have reported experiences involving rushed or impersonal interactions with certain providers
- Occasional complaints regarding administrative processes or unhelpful communication in some specific clinic instances
"I am very pleased with the care I received from the entire staff and Dr. I always feel taken care of in the most professional and compassionate way."
— Zocdoc Review"Peters as my OB while I was pregnant and she is calm, interested, and listens attentively to questions/concerns."
— Yelp ReviewSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Anna Victoria F Ilagan | MemorialCare — Feb 12, 2026
- Leah Phan | MemorialCare — Dec 4, 2025
- Philip Simmons | MemorialCare — Oct 27, 2025
- Richard S Baick | MemorialCare — Feb 13, 2026
- Dustin C Shea | MemorialCare — Dec 7, 2025
Information sourced from the clinic's website as of July 10, 2026.
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