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About

Kaiser Permanente is a nonprofit, integrated health plan and care delivery system founded in 1945, headquartered in Oakland, CA. It operates 39 hospitals and over 734 locations across eight states and the District of Columbia, serving more than 12.7 million members. It has a large national footprint with clinics and medical offices, including locations in California, the Northwest, and the Mid-Atlantic, and is organized as a not-for-profit health care provider with extensive hospital and clinic networks. If you’re specifically looking for a Lahaina location, this page notes multiple US locations but does not list a Kaiser Lahaina clinic; you may need to search directly for Hawaii-based Kaiser Permanente facilities or contact customer service for Lahaina-area options.

Clinic Type

Family Medicine

Address

2301 Kaanapali Parkway, Lahaina, HI 96761

Phone

- 808-643-7979 (24-hour prescription refill)\n- 1-833-833-3333 (24/7 advice, appointment cancellation, information and appointments)\n- 1-800-966-5955 (Member Services)

Email

directoryupdate-hi@kp.org

Opening Hours

Hours: Monday through Friday, 8 a.m. to noon and 1 p.m. to 5 p.m.; Saturday and Sunday, Closed. After hours not available. Clinic closed daily between noon and 1 p.m.

Emergency Care

Emergency is not available

Services Offered

Insurance & Payment

Languages Spoken

FAQs

What are the hours for the Lahaina Clinic?

Hours are Monday through Friday, 8 a.m. to noon and 1 p.m. to 5 p.m.; Saturday and Sunday, Closed.

Does the clinic offer emergency services?

Emergency is not available.

Is the clinic open on holidays?

The page lists holidays and implies hours may vary by department; for specific departments, please see individual department information.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • BestProsInTown, Vitals, WebMD: Individual provider ratings range from 3.3 to 4.7 stars across various platforms (Approx. 38 reviews on BestProsInTown (aggregate))

Patients praise

  • Praise for pharmacists, doctors, and nurses when seen
  • Appreciation for mobile health units and rapid response following the 2023 wildfires
  • Convenient location of the new modular clinic on the Hyatt Regency grounds

Common complaints

  • Long wait times for appointments and in-clinic service
  • Difficulty with insurance coverage for non-Hawaii residents (non-local Kaiser plans not honored)
  • Reports of rude or unhelpful front-desk staff
  • Confusion regarding facility status (some patients incorrectly told it is closed)

"The pharmacists are very nice, and the doctors and nurses are also very nice, but again you gonna spent your whole day there because everything taking so long."

LocalityBiz review

"Apparently if you have Kaiser insurance but your not a local YOU WILL NOT BE SEEN! I am extremely disappointed in this clinic and Kaiser Permanete in general."

LocalityBiz review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Doctors On Call Maui is an urgent care and family medical service based in Lahaina, Hawaii, operating under the name Kaanapali Medical Services, Inc. It offers walk-in urgent care with no appointment needed, and is reachable daily 8am–9pm at 1-808-667-7676. Key details: - Services: Urgent care, family medicine, telemedicine options (listed under healthcare/telemedicine category) - Locations: 3 offices in Lahaina, HI (Lonoapiilani and Lower Honoapiilani Rd addresses) - Availability: Walk-in visits; no appointment required - Contact: Main phone numbers include 808-667-7676 (primary), 808-875-7676 - Website: doctorsoncallmaui.com - Company: KAANAPALI MEDICAL SERVICES, INC. (DBA Doctors On Call Maui) - Workforce: 1 employee; administrative and customer service roles - Presence: Active status with online visibility; monthly visits ~6,583; strong growth in traffic and social presence If you’re seeking urgent, walk-in medical care in Lahaina, Doctors On Call Maui provides no-appointment urgent care services at their Lahaina offices.

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Maui Medical Group is a private multi-specialty health care provider serving Maui, Hawaii. Founded in 1961 and headquartered in Wailuku, the group operates four offices on Maui (including locations in Kahului, Kihei, Lahaina, Pukalani, and Wailuku). They accept most insurance plans and offer a range of medical services through a network of clinicians. Key contact: patientadvocate@mauimedical.com; main phone lines: (808) 573-6200, (808) 871-1730, (808) 270-1528, (808) 249-8080, (808) 242-6464, (808) 661-0051. Revenue: about $44.4M; employees: ~50. Office locations primarily on Maui.

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