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About

Kaiser Permanente Lahaina Clinic: A Kaiser Permanente facility in Lahaina, part of the nonprofit, integrated health plan and health care system headquartered in Oakland, CA. Kaiser Permanente operates hospitals and clinics across multiple states, serving over 12.7 million members with 39 hospitals and 734 locations. The organization emphasizes coordinated care and coverage, with a national footprint and multiple contact points for members. Specific Lahaina-location details (address, services, hours) are not provided in the supplied content.

Clinic Type

Occupational Health & Wellness

Address

2301 Kaanapali Parkway, Lahaina, HI 96761

Phone

- 808-643-7979 (24-hour prescription refill) - 1-833-833-3333 (24/7 advice, toll free) - 1-833-833-3333 (appointment cancellation) - 808-243-6420 (Behavioral Health Services) - 1-800-966-5955 (Member Services)

Email

directoryupdate-hi@kp.org

Opening Hours

Monday through Friday, 8 a.m. to 5 p.m. (closes daily between noon and 1 p.m.); Saturday and Sunday closed

Telehealth

Not specified

Emergency Care

Emergency is not available

Services Offered

  • Primary care
  • Same-day care
  • Ob-gyn
  • Pediatrics
  • Pharmacy
  • Lab
  • Optometry
  • Mobile health vehicle on-site

Insurance & Payment

Languages Spoken

FAQs

Q1

A1

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • BestProsInTown, USCompanies.net, and Yelp: Variable, ranging from low to mixed reviews based on individual patient experiences (38 reviews mentioned on one platform; however, these likely aggregate feedback from different iterations/locations of the clinic over time)

Patients praise

  • Appreciation for the kindness of pharmacists, doctors, and nurses when seen
  • Provision of mobile health services for the community post-fire
  • Establishment of a modular clinic to maintain access to care

Common complaints

  • Long wait times for appointments
  • Challenges with out-of-state Kaiser insurance coverage
  • Reports of rude or unhelpful staff at times
  • Confusion regarding clinic closures and accessibility post-wildfire

"The appointments never on time, I always end up waiting 1 hour or more. And some of the stuff are really rude. The pharmacists are very nice, and the doctors and nurses are also very nice."

LocalityBiz

"Apparently if you have Kaiser insurance but your not a local YOU WILL NOT BE SEEN! I am extremely disappointed in this clinic and Kaiser Permanete in general."

LocalityBiz

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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