Kaiser Permanente Lahaina Clinic
Primary Care • Lahaina, HI • Since 1945
About
Kaiser Permanente is a nonprofit, integrated health plan and care delivery system founded in 1945, headquartered in Oakland, CA. It operates 39 hospitals and over 734 locations across eight states and the District of Columbia, serving more than 12.7 million members. It has a large national footprint with clinics and medical offices, including locations in California, the Northwest, and the Mid-Atlantic, and is organized as a not-for-profit health care provider with extensive hospital and clinic networks. If you’re specifically looking for a Lahaina location, this page notes multiple US locations but does not list a Kaiser Lahaina clinic; you may need to search directly for Hawaii-based Kaiser Permanente facilities or contact customer service for Lahaina-area options.
Clinic Type
Primary Care
Address
2301 Kaanapali Parkway, Lahaina, HI 96761
Phone
808-643-7979
directoryupdate-hi@kp.org
Opening Hours
Monday through Friday, 8 a.m. to 5 p.m. (clinic hours); closed daily between noon and 1 p.m.; Saturday and Sunday Closed
Website
https://healthy.kaiserpermanente.org/hawaii/facilities/kaiser-permanente-lahaina-clinic-100437
Emergency Care
Emergency is not available
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What are the hours for the clinic and services?
Hours shown: Monday through Friday, 8 a.m. to noon and 1 p.m. to 5 p.m.; Saturday and Sunday, Closed. Hours may vary by department; see individual department for additional information.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- BestProsInTown, uscompanies.net: Variable; historical online reviews include both low (1/5) and higher ratings (38 (BestProsInTown), 2 (uscompanies.net))
Patients praise
- Some staff, including pharmacists, nurses, and doctors, are described as nice, professional, and compassionate
- Convenience of modular and mobile clinic options established post-wildfire to maintain care access
Common complaints
- Long wait times for appointments and walk-ins
- Difficulty for non-local Kaiser members to receive care due to regional insurance restrictions
- Customer service frustrations, including perceived rudeness by some staff members
- Confusion regarding clinic status (open/closed) following the wildfires
"The appointments never on time, I always end up waiting 1 hour or more. And some of the stuff are really rude. The pharmacists are very nice, and the doctors and nurses are also very nice, but again you gonna spent your whole day there because everything taking so long"
— LocalityBiz review"Apparently if you have Kaiser insurance but your not a local YOU WILL NOT BE SEEN! I am extremely disappointed in this clinic and Kaiser Permanete in general."
— LocalityBiz reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Expanding Access to Care in West Maui | Kaiser Permanente — Jul 8, 2026
- Kaiser Permanente, Maui Health plan new Lahaina clinic — Jul 1, 2026
- Nicole M Rudy, CNM - Ob/Gyn - Kaiser Permanente — Jul 6, 2026
- Kaiser Permanente partners with Maui Health to build new Lahaina Clinic | News | kitv.com — Jul 1, 2026
- Kaiser Permanente and Maui Health Come Together to Expand ... — Jun 30, 2026
Information sourced from the clinic's website as of July 11, 2026.
More primary care clinics in Lahaina
Doctors On Call Maui (Kaanapali Medical Services, Inc.) operates as an urgent care and family medicine practice in Maui, Hawaii. Key details: - Services: Urgent care and family medical care with no appointment needed; walk-in primary and urgent care in Lahaina. Also listed under telemedicine and covid testing. - Locations: three offices in Lahaina, Maui (including 3350 Lower Honoapiilani Rd Ste 211 and 3350 L Honopiilani Rd locations). - Hours: Daily availability 8am–9pm. - Contact: 808-667-7676 (also associated numbers); website: doctorsoncallmaui.com. - Quick stats: Small staff (1 employee currently) with ongoing growth; high monthly visit count (~6,583) and low bounce rate, indicating consistent local traffic. Top audience is the United States, specifically Hawaii. If you’re seeking urgent, walk-in medical care in Lahaina, this facility offers no-appointment-needed service and can be reached by phone for availability and directions.
Minit Medical Urgent Care and Physical Therapy is a Maui-based urgent care and emergency medicine provider founded in 2015. They operate 3 urgent care locations (Kahului, Kihei, and Lahaina) and a PT clinic, offering treatment for colds, flu, sprains, wounds, COVID testing, STD screening, vaccines, and occupational/industrial medicine (including DOT/CDL certifications and workers’ compensation). They also provide cosmetic injectables. Offices are in Kahului, Kihei, and Lahaina, with on-site x-ray and a focus on team-driven care. The organization is self-owned with a small staff (~14 employees) and active hiring for physical therapists as of mid-2025.
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