Mental and Behavioral Health Services
Behavioral Health • Laie, HI • Multiple locations including Kapiolani and Straub locations
Clinic Type
Behavioral Health
Address
—
Phone
Kapiolani: 983 6100; Straub: 1-808-522-4521
SCM.Contracts@hawaiipacifichealth.org
Opening Hours
Not published — contact the clinic to confirm hours.
Emergency Care
Available at Kapiolani KBHS; crisis line info noted: Department of Health 24-hour ACCESS Crisis Line 1-808-832-3100 (neighbor islands 1-800-753-6879)
Services Offered
Team
Insurance & Payment
—
Languages Spoken
—
FAQs
How to receive services at KBHS
If you or your family member is a Kapiolani patient, simply ask your doctor for a referral. Your physician can call us to request behavioral health services for you if you are hospitalized at Kapiolani, receiving treatment in the emergency room or in one of our outpatient clinics. Because KBHS does not accept referrals from the general community, please call 808-643-4DOC(4362) if you need a recommendation for a community-based provider.
outpatient appointment at KBHS
To schedule an outpatient appointment at KBHS, please complete and bring the KBHS Registration Form, KBHS Consent for Treatment, and KBHS Confidentiality Statement (PDFs) to your first appointment.
Social Media
Photos







What Patients Say
Overall sentiment across review platforms: positive
- Birdeye (for North Shore Mental Health): 4.0 out of 5 stars (4 reviews)
- ProviderMatch (for Michael Chang, MD): 4.8 out of 5 stars (10 reviews)
Patients praise
- Compassionate care
- Effective communication and listening skills
- Professionalism
Common complaints
- Appointment punctuality concerns
- Communication difficulties regarding resource access
"A wonderful listener who is knowledgeable and compassionate. He is helpful and supportive and I feel respected and heard. Highly recommended."
— WebMD profile for Dr. Christopher Lowery"My case manager was over an hour and a half late for our appointment... I'm confused now."
— Birdeye review for North Shore Mental HealthSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Ko'olau Counseling, LLC - Kaiser Permanente — Apr 20, 2026
- Jamie Kopera Boling, PMHNP - Laie, HI - Adventist Health — Nov 27, 2025
- Brigham Young University–Hawaii Student Medical Benefit 2025 ... — Aug 13, 2025
- Accepting New Patients! — KOʻOLAULOA Health Center | Medical, Dental, Behavioral Health Care, & Pharmacy Services — Nov 29, 2025
- Hawai‘i Land Trust and JABSOM Partner on Innovative New Program to Strengthen ‘Āina-based Behavioral Health Services Across Hawai‘i | John A. Burns School of Medicine — Sep 1, 2025
Information sourced from the clinic's website as of July 11, 2026.
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