General Surgery | Hawaiʻi Pacific Health
General Surgery • Laie, HI • Since 2001
About
Hawaiʻi Pacific Health is a nonprofit health care network serving Hawaii and the Pacific region, with in-person and telehealth services (including video and phone appointments). It operates 7 offices across the United States (primarily Hawaii) and offers a range of medical services through hospitals, clinics, and care providers. For General Surgery specific to Laie, there is no direct Laie location listed among their Hawaii facilities; the organization’s Hawaii sites include Honolulu and Lihue addresses, with HQ at 55 Merchant St, Honolulu. If you’re seeking general surgery information or appointments in Hawaiʻi, consider contacting their patient access line or visiting their site for physician directories and location-specific services. Key details: - Type: Nonprofit health care network - Headquarters: Honolulu, Hawaii - Founded: 2001 - Services: In-person and telehealth (video/phone) appointments - Offices: Hawaii locations (e.g., Honolulu, Lihue, Aiea) - Contact: 808-824-5237, 808-535-7571 - Website: hawaiipacifichealth.org If you need a specific General Surgery provider in Laie or the nearest Laie facility, I can look up surgeons or the closest Hawaiʻi Pacific Health location and appointment options.
Clinic Type
General Surgery
Address
55 Merchant St, Honolulu, Hawaii 96813, US
Phone
18086434362
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
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Social Media
Photos








What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades (representative of regional surgical providers): 4.6 out of 5 stars (47 ratings)
Patients praise
- professional and knowledgeable medical staff
- friendly and welcoming front office teams
- clear communication regarding surgical options
- transparent online patient review system for individual providers
Common complaints
- reports of communication difficulties between staff and patients
- concerns regarding facility access and disability accommodations
- historical legal disputes regarding care and service access
"I was very impressed with Dr Goto. He was very knowledgeable and discussed in great detail all of my options for my upcoming surgery."
— Hawaii Pacific Health Provider Profile"The Nurse, the PA and the Doctor were all extremely friendly and professional. Very positive experience."
— Hawaii Pacific Health Provider Profile"The doctor and her assistant are wonderful people. I arrived very nervous, but they instilled a lot of confidence"
— Hawaii Pacific Health Provider ProfileSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Carol Lai, MD | Hawaiʻi Pacific Health — May 19, 2026
- Hawaii’s only full-time pediatric heart surgeon says early diagnosis helps keep kids close to home | Hawaii News Now — Jul 8, 2026
- Schatz Joins Bill To Map Hawaiʻi Surgeon Shortages — May 21, 2026
- Healthier Hawaii: Programs expanding at Kapiolani Medical Center — Jul 23, 2025
Information sourced from the clinic's website as of July 11, 2026.
More general surgery clinics in Laie
Summary: - The Queen’s Health Systems is a nonprofit healthcare network headquartered in Honolulu, operating across multiple regions and facilities, including Queen’s North Hawaiʻi Community Hospital in Kamuela area and expansion projects like the West Oʻahu Emergency Department. - Queen’s North Hawaiʻi Community Hospital offers a range of services, including general and specialized medical care relevant to general surgery, with ongoing expansions and updates in heart and rehabilitation services. - Recent highlights reference ongoing construction projects to increase access to care (e.g., West Oʻahu ED expansion) and community engagement, such as hospital tours for students and updates from rehabilitation and cardiology departments. - If you’re specifically seeking General Surgery services at Queen’s North Hawai‘i Community Hospital in Laie (Laie is in the North Shore area of Oʻahu and not the same as Wahiawā or the main Honolulu campus), the page indicates the hospital is part of Queen’s North Hawaiʻi network with broader surgical and medical offerings, but does not provide detailed General Surgery physician rosters or exact procedures listed in the excerpt. What to do next: - For precise General Surgery availability, surgeon names, and appointment options at Queen’s North Hawaiʻi Community Hospital (Laie area), contact the hospital directly or visit the Queen’s Health Systems site for the North Hawaiʻi location’s surgical services page.
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