Primary Care | Hawaiʻi Pacific Health
Internal Medicine • Laie, HI • Since 2001
About
Hawaii Pacific Health is a nonprofit health care network serving Hawaii and the Pacific region, offering in-person and telehealth primary care and other medical services. Based in Honolulu (HQ on Hawaii), it operates 7 offices in the United States (primarily Hawaii) and provides video and phone appointments with doctors. It employs about 952 people and reports annual revenue around $37.8 million. If your interest is specifically "Primary Care | Hawaiʻi Pacific Health Laie," note that Laie is not listed among the current Hawaii Pacific Health locations; they have multiple Hawaii sites (Honolulu, Lihue, Aiea) with primary care and telehealth options. For Laie, you may want to verify whether HPH has a Laie location or refer to nearby facilities in Honolulu or other islands for primary care.
Clinic Type
Internal Medicine
Address
55 Merchant St, Honolulu, Hawaii 96813, US
Phone
18086434362
SCM.Contracts@hawaiipacifichealth.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
—
Languages Spoken
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: positive
- Facebook: 82% recommend (25 reviews)
Patients praise
- Commitment to patient experience initiatives
- Recognition as a top health system for patient experience
- Focus on compassionate and team-oriented care
- Transparent posting of both positive and negative reviews on their own platform
Common complaints
- Some negative patient feedback exists as part of the health system's transparent posting policy
Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Carol Lai, MD | Hawaiʻi Pacific Health — May 19, 2026
- HMSA's Latest Move Could Worsen Doctor Shortage - Honolulu Civil Beat — May 26, 2026
- HMSA, Hawai‘i Pacific Health propose new health care affiliation amid affordability concerns | Honolulu Star-Advertiser — Jan 8, 2026
- HMSA’s Latest Move Could Worsen Doctor Shortage — May 26, 2026
Information sourced from the clinic's website as of July 11, 2026.
More internal medicine clinics in Laie
Kahuku Medical Center (KMC) is a nonprofit community hospital on O‘ahu’s North Shore (Ko‘olauloa), established in 2008 and headquartered in Kahuku, HI. As the only hospital serving from Kualoa to Waimea, KMC provides hospital, inpatient, outpatient, and ancillary services to the Ko‘olauloa area. Services include primary care, emergency services (North Shore’s only 24-hour ER), lab, imaging, pharmacy, rehab, social services, and inpatient care, with specialty areas in gastroenterology, integrated behavioral health, podiatry, pulmonology, and ultrasound. The center operates as an affiliate of the Hawaii Health Systems Corporation and serves as a community-supported facility. Key details: 21 private room beds, 54 employees, annual revenue in the $5–$25 million range, contact at info@kmc-hi.org or 808-293-9221. Address: 56-117 Pualalea Street, Kahuku, HI 96731.
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