Ali'i Health Center & Ali'i Ambulatory Surgery Center
Surgery • Laie, HI • 1 (Keauhou Shopping Center, Hawaii Island) locations
About
Summary: Ali'i Health Center is a non-profit primary care and specialty healthcare provider based in Kailua-Kona, Hawaii, with three offices in the Kailua Kona area. It operates in collaboration with Kona Community Hospital and emphasizes listening, caring, and leading in patient care. The center offers general primary care and specialty services through a small team (about 7 employees) and serves the West Hawai‘i community; it is affiliated with broader healthcare networks and has a presence in the United States and the Philippines. Notably, there is no publicly listed entity named "Ali'i Ambulatory Surgery Center Laie" on the provided materials. If you’re seeking information specifically about an Ali'i Ambulatory Surgery Center in Laie, please provide more details or a different source link so I can verify location, services, and contact information.
Clinic Type
Surgery
Address
Keauhou Shopping Center, Hawaii Island
Phone
+1-808-?
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
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Telemedicine/Online, In-person payments, PayMyDoctor portal
Languages Spoken
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: negative
- Healthgrades, Birdeye, WebMD: 1 star (based on small sample sizes on some platforms) (Very limited number of ratings across professional healthcare directories)
Patients praise
- Attentive and professional care provided by specific medical practitioners
- Broad range of healthcare services offered
Common complaints
- Significant difficulty reaching staff by phone for appointments or communication
- Complaints regarding rude or unprofessional administrative and reception staff
- Concerns regarding billing practices and refusal of care based on insurance/payment status
- Lack of communication between administrative staff and medical providers
"Extremely rude staff and nightmare of a clinic. There’s no communication between staff and doctors. I had to call literally 10! times and nobody cares to help."
— LocalityBiz user review"Doctors are good but there is no front staff to to answer phones at all. If you need to talk to someone there you have to drive there."
— WebMD user reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- [PDF] HMO Provider Directory (PDF) - Kaiser Permanente — Jun 15, 2026
- [PDF] 2026 Provider and Pharmacy Directory - Kaiser Permanente — Nov 15, 2025
- Accepting New Patients! — KOʻOLAULOA Health Center | Medical, Dental, Behavioral Health Care, & Pharmacy Services — Nov 29, 2025
- 1-2-3 Count on KHC! — KOʻOLAULOA Health Center | Medical, Dental, Behavioral Health Care, & Pharmacy Services — Jan 7, 2026
Information sourced from the clinic's website as of July 11, 2026.
More surgery clinics in Laie
Adventist Health Castle is part of the Adventist Health system, a nonprofit, faith-based health network on the West Coast and Hawaii. The organization operates 400+ care sites across 90+ communities, including 26 acute care facilities, and is headquartered in Roseville, California. Adventist Health Castle refers to Adventist Health’s facilities and services in Hawaii, including the Lā’ie area (Laie) on Oʻahu, within the broader Adventist Health network. The network emphasizes integrated hospital and outpatient care, with a regional focus on primary and specialty care services across its campuses and clinics. If you’re seeking Primary and Specialty Care in Lā’ie/Laie specifically, contact Adventist Health Castle’s Hawaii locations or their main Adventist Health website for the nearest primary and specialty clinics, providers, and appointment options.
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