Imperial Health
Family Medicine • Lake Charles, LA • Since 1955
About
Imperial Health in Lake Charles, LA offers physician-owned, multispecialty care with a strong emphasis on patient-centered Family Medicine. As Southwest Louisiana’s largest physician-owned medical group, it provides coordinated care across 60+ providers within a network focused on high-quality, accessible services. Located at 501 Dr. Michael DeBakey Drive (HQ) in Lake Charles, Imperial Health operates four U.S. offices and supports family medicine within its broader hospital/health care platform. Contact: info@imperialhealth.com | (337) 433-8400.
Clinic Type
Family Medicine
Address
501 Dr. Michael DeBakey Drive, Lake Charles, LA 70601, US
Phone
(337) 433-8400
trichard@imperialhealth.com
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 3.1 out of 5 stars (41 reviews)
Patients praise
- Some patients report friendly, welcoming, and caring staff and providers
- Appreciation for thorough care and listening skills of specific doctors
- Positive experiences with urgent care services and effective treatment outcomes
Common complaints
- Difficulties with administrative and billing processes, including being sent to collections despite acknowledging no balance owed
- Issues with communication, such as delays in receiving test results and difficulty reaching staff via phone
- Reports of long wait times for appointments and service delays
- Some staff perceived as not being helpful despite being polite
"Billing is a nightmare. Imperial Health has acknowledged I do not owe them a balance, yet they have sent my account to collections... This has gone on for a month and we ve spent many hours looking for a resolution with zero results."
— Trustburn"She took the time to listen to my concerns and actually did testing. Come to find out my sons adenoids we’re blocking almost his entire airway... she’s a COMPLETELY different kid!"
— BirdeyeSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Names in the News: People shaping the future of Lake Area business | American Press — Jun 10, 2026
- Ruth Elizabeth Ceballos Calderon, MD | CenterWell Primary Care — Dec 17, 2025
- A more personal approach to primary care comes to Lake Charles | American Press — Feb 26, 2026
- Senior Citizen-Focused Primary Care - Thrive Magazine — Nov 2, 2025
- Heather Broussard Cibula — Apr 12, 2026
Information sourced from the clinic's website as of July 11, 2026.
More family medicine clinics in Lake Charles
Ochsner CHRISTUS Primary Care – Ryan Street is part of the CHRISTUS Ochsner Health Southwestern Louisiana system, a nonprofit Catholic health system with more than 600 centers across Texas, Louisiana, and New Mexico. The Lake Charles location focuses on primary care services within a larger CHRISTUS Health network. The Southwestern Louisiana site employs about 58 staff and connects with affiliated hospitals and clinics in the region.
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