Imperial Calcasieu Human Services Authority
Mental Health • Lake Charles, LA
About
Imperial Calcasieu Human Services Authority (ImCal HSA) is a Louisiana government agency providing integrated behavioral health services across five parishes (Allen, Beauregard, Calcasieu, Cameron, Jefferson Davis). Services include behavioral health therapy, counseling, child/adolescent services, developmental disabilities support, gambling services, and interaction services coordination. Headquarters in Lake Charles, with 8 offices statewide. They operate under an eight-member board and focus on empowering individuals with mental health, addiction, or developmental challenges toward self-directed, meaningful lives. Contact: info@imcalhsa.org; main phone: (337) 475-3100.
Clinic Type
Mental Health
Address
1615 Wolf Circle, Lake Charles, LA 70605
Phone
(337) 475-3100
info@imcalhsa.org
Opening Hours
Not published — contact the clinic to confirm hours.
Website
Emergency Care
24/7 CRISIS HOTLINE (833) 900-0055
Services Offered
Technology & Equipment
Insurance & Payment
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Languages Spoken
FAQs
Do you offer same-day appointments?
Same Day Appointments are Available.
What outpatient counseling services are offered?
Outpatient Counseling - Individual, Family and Group Therapy.
What are the crisis services available?
Access Services – Crisis Services, Assessment / Evaluation, and Referral.
What is the main contact number for urgent appointments?
Or call — (337) 475-3100. Same Day Appointments are Available.
Where is the clinic located?
1615 Wolf Circle, Lake Charles, LA 70605.
Social Media
Photos





What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Lake Area Psychiatry): 3.6/5 (27 reviews)
- Healthgrades (Michelle Dyer): 4.1/5 (9 reviews)
- Healthgrades (Iva Conde): 5.0/5 (5 reviews)
- ABA Navigator (Renaissance Solutions): 4.5/5 (8 reviews)
Patients praise
- Compassionate, knowledgeable, and professional providers
- Providers who take time to listen and treat patients with empathy
- Welcoming and helpful front-office staff at many locations
- Positive outcomes in medication management and therapy sessions
Common complaints
- Clerical and administrative issues, including difficulty reaching staff by phone and scheduling appointments
- Reports of medication management challenges and abrupt changes in care
- Occasional negative experiences with communication or wait times
"Michelle and her staff are absolutely top notch. They are very professional yet you still feel like family. You are not a number they care very much about their patients."
— Healthgrades"I'm rating this a one star due to clerical issues. I'm not so sure about the actual practitioners there, but the front desk staff aren't doing their job. They leave you on hold and never come back."
— LocalityBiz (Lake Area Psychiatry)"She really took the time to listen. She never made me feel like she was in a hurry. She had a conversation with me and didn't just type on her computer while we talked."
— HealthgradesSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Freedom Behavioral Hospital expands geriatric care in Lake Charles — Apr 6, 2026
- Dr. Kimberly D. Law, MD - Psychiatrist in Shreveport, LA — May 14, 2026
- Lane Regional Medical Center Expands Mental Health Services Access With New Health & Wellness Clinic in Zachary - Mental Health Network — Jan 6, 2026
- Dorian Rolston, LMSW • The Terrebonne Group Psychologists & Therapists in New Orleans — Oct 23, 2025
- Carissima Edwards Lpc-S - Mental Health Counselor Specialist in La Place, LA — May 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
More mental health clinics in Lake Charles
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Lake Charles Behavioral Health Clinic is a mental health clinic located at 4105 Kirkman St in Lake Charles, Louisiana. The clinic offers Medicaid Application Assistance for clients.
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