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About

Imperial Calcasieu Human Services Authority (ImCal HSA) is a Louisiana government agency providing integrated behavioral health services across five parishes (Allen, Beauregard, Calcasieu, Cameron, Jefferson Davis). Services include behavioral health therapy, counseling, child/adolescent services, developmental disabilities support, gambling services, and interaction services coordination. Headquarters in Lake Charles, with 8 offices statewide. They operate under an eight-member board and focus on empowering individuals with mental health, addiction, or developmental challenges toward self-directed, meaningful lives. Contact: info@imcalhsa.org; main phone: (337) 475-3100.

Clinic Type

Mental Health

Address

1615 Wolf Circle, Lake Charles, LA 70605

Phone

(337) 475-3100

Email

info@imcalhsa.org

Opening Hours

Not published — contact the clinic to confirm hours.

Emergency Care

24/7 CRISIS HOTLINE (833) 900-0055

Services Offered

  • Mental Health Treatment
  • Outpatient Counseling
  • Psychiatric Medication Management
  • Intensive Outpatient Treatment
  • Crisis Services
  • Assessment / Evaluation
  • Referral
  • Developmental Disabilities Services
  • Behavioral Health Services
  • Gambling Addiction Help

Technology & Equipment

  • CARF International accreditation
  • Outpatient care coordination
  • Crisis hotline 24/7

Insurance & Payment

—

Languages Spoken

  • English

FAQs

Do you offer same-day appointments?

Same Day Appointments are Available.

What outpatient counseling services are offered?

Outpatient Counseling - Individual, Family and Group Therapy.

What are the crisis services available?

Access Services – Crisis Services, Assessment / Evaluation, and Referral.

What is the main contact number for urgent appointments?

Or call — (337) 475-3100. Same Day Appointments are Available.

Where is the clinic located?

1615 Wolf Circle, Lake Charles, LA 70605.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Lake Area Psychiatry): 3.6/5 (27 reviews)
  • Healthgrades (Michelle Dyer): 4.1/5 (9 reviews)
  • Healthgrades (Iva Conde): 5.0/5 (5 reviews)
  • ABA Navigator (Renaissance Solutions): 4.5/5 (8 reviews)

Patients praise

  • Compassionate, knowledgeable, and professional providers
  • Providers who take time to listen and treat patients with empathy
  • Welcoming and helpful front-office staff at many locations
  • Positive outcomes in medication management and therapy sessions

Common complaints

  • Clerical and administrative issues, including difficulty reaching staff by phone and scheduling appointments
  • Reports of medication management challenges and abrupt changes in care
  • Occasional negative experiences with communication or wait times

"Michelle and her staff are absolutely top notch. They are very professional yet you still feel like family. You are not a number they care very much about their patients."

— Healthgrades

"I'm rating this a one star due to clerical issues. I'm not so sure about the actual practitioners there, but the front desk staff aren't doing their job. They leave you on hold and never come back."

— LocalityBiz (Lake Area Psychiatry)

"She really took the time to listen. She never made me feel like she was in a hurry. She had a conversation with me and didn't just type on her computer while we talked."

— Healthgrades

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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