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About

Summary: Lake Charles Memorial Health System is a nonprofit, community-based health system serving Southwest Louisiana. It operates from Lake Charles with three campuses and a 417-bed capacity, offering comprehensive surgical services as part of its broad medical care spectrum (including orthopedics, cardiology, cancer, and trauma). The system emphasizes local ownership, a large medical staff (over 300 specialists), and a Level III trauma center. Key details: founded 1952, 568 employees, annual revenue around $958.7M, headquarters in Lake Charles, LA. The organization provides a wide range of health services and clinical roles across multiple sites in the region, with hospitals and surgical departments supported by a large team of physicians and nurses. For surgical-specific information, they employ surgical teams and positions (e.g., Registered Nurses, Medical Assistants, Surgical staff roles) as part of a broader hospital and ambulatory care network.

Clinic Type

Surgical Services

Address

1701 Oak Park Blvd, Lake Charles, LA 70601

Phone

337-494-3000

Email

marketing@lcmh.com

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Surgical Services

Insurance & Payment

—

Languages Spoken

—

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Vivian Health (Lake Charles Memorial Hospital / Lake Charles Memorial Health System): 2.8 rating (9 reviews) (9 reviews)
  • MedicalRecords.com: 3.2 rating (100 reviews)
  • Momentary Labs (CMS HCAHPS-based): 3-star overall patient satisfaction rating (out of 5) (364 patient surveys completed)
  • Yelp: D rating for 2024 (as stated on page)
  • Medicare.gov Care Compare: Patient survey rating (value not shown in provided excerpt)

Patients praise

  • Doctor communication highlighted as a relative strength (82% effective communication from doctors).
  • Some staff/nursing experiences described positively (e.g., ER admitted quickly; staff described as amazing by one reviewer; doctor praised as “best” for surgeries).

Common complaints

  • Long waits / delays in ER or urgent evaluation (e.g., waiting hours; being kept in waiting room).
  • Communication and responsiveness issues (e.g., discharge/pain management refusals; nurses perceived as rude/unprofessional; difficulty getting help).
  • Billing complaints/administrative problems (e.g., sent to collections; “bogus/voodoo billing”).
  • Care/comfort problems around pain control (e.g., no pain medication provided; lack of “0 pain”).

"“Waited hours upon hours in the waiting room… Total hours spent was 8.”"

— a-better-place.com review snippet about Lake Charles Memorial Health System

"“Most of the staff are AMAZING… ER was awesome and got me admitted quick as i was in SEVERE pain.”"

— findrehabcenters.org review snippet about Lake Charles Memorial Hospital

"“After months of trying to get my bill straightened out, i was just sent to collections.”"

— medicalrecords.com review snippet about Lake Charles Memorial Hospital

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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