Imperial Health
Urgent Care • Lake Charles, LA • Since 1955
About
Urgent Care at Imperial Health (Lake Charles) - Overview: Imperial Health is a privately held, multispecialty medical group and hospital-affiliated network based in Lake Charles, LA. They operate Urgent Care services among other specialties. - Locations: United States, with four offices; main HQ at 501 Dr. Michael DeBakey Drive, Lake Charles, LA 70601. - Services related to Urgent Care: Staffing and roles indicated for urgent care sites (e.g., Nurse Practitioner/Physician Assistant for Urgent Care Moss Bluff and Lake Charles; Urgent Care positions noted in Moss Bluff), suggesting a staffed Urgent Care presence in the Lake Charles area. - Careers: Active recruiting for Urgent Care roles (Nurse Practitioner/Physician Assistant, Certified Medical Assistants, LPNs, etc.), including PRN opportunities and sign-on bonuses noted in older postings. - Contact: General inquiries via info@imperialhealth.com or phone (337) 433-8400. If you’re seeking urgent care in Lake Charles, Imperial Health appears to operate urgent care services at or near their Lake Charles locations and may offer PRN/full-time positions for urgent care staff. For precise Urgent Care location hours and services, consider calling the main line or emailing.
Clinic Type
Urgent Care
Address
Lake Charles Urgent Care: 4201 Nelson Road, Suite 100, Lake Charles, LA 70605; Moss Bluff Urgent Care: 277 Highway 171, Suite 10, Moss Bluff, LA 70611
Phone
(337) 310-CARE (2273) for Lake Charles; (337) 217-7762 for Moss Bluff
trichard@imperialhealth.com
Opening Hours
Imperial Health Urgent Care – Lake Charles: Monday-Friday 8 a.m. to 7 p.m.; Saturday 8 a.m. to 5 p.m.; Sunday 10 a.m. to 5 p.m.\nImperial Health Urgent Care – Moss Bluff: Monday-Friday 8 a.m. to 6 p.m.; Saturday 8 a.m. to 6 p.m.; Sunday 10 a.m. to 6 p.m.
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What are the hours for Imperial Health Urgent Care?
Open early, late, weekends and holidays with current location hours listed above.
What are your hours?
Open Mon-Fri 8 a.m. to 7 p.m., Sat 8 a.m. to 5 p.m., Sun 10 a.m. to 5 p.m.
Do you offer urgent care services after hours or on holidays?
OPEN EARLY, LATE, WEEKENDS & HOLIDAYS!
Where is Imperial Health Urgent Care – Lake Charles located?
4201 Nelson Road, Suite 100 Lake Charles, LA 70605
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 2.4 out of 5 stars (138 reviews)
- Yelp via MapQuest: 1.5 out of 5 stars (16 reviews)
Patients praise
- Helpful and attentive individual physicians and nursing staff
- Some patients report feeling well-cared for and heard
- Convenient location for routine urgent care needs for long-term patients
Common complaints
- Long wait times and slow service
- Billing errors and difficulties resolving them with staff
- Perceived rude or unprofessional office staff
- Lack of consistency in patient care and communication
"The absolute rudest office staff I have ever met. Completely ridiculous. Snide remarks behind the counter. Unprepared and unequipped Don't waste your time"
— Yelp user review"Dr. Morris is the absolute BEST Urgent Care Physician in the area. His nurse is also the absolute sweetest. They are dedicated to making your visit comfortable and welcoming."
— Birdeye user review"I was billed for the copay that was paid in the office. I compared my EOB to the bill... The issue has not been corrected and is still under review. It is a simple issue but no one seams to be able to read or handle simple math."
— ComplaintsBoard user reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- North Lake Charles will soon have access to new health services facility — Oct 22, 2025
- Heather Broussard Cibula — Apr 12, 2026
- Senior Citizen-Focused Primary Care - Thrive Magazine — Nov 2, 2025
- A more personal approach to primary care comes to Lake Charles | American Press — Feb 26, 2026
- 🏥 Multiple Healthcare Jobs Now Hiring in Lake Charles, LA - NewsBreak — Jul 4, 2026
Information sourced from the clinic's website as of July 11, 2026.
More urgent care clinics in Lake Charles
Summary: LAKE CHARLES URGENT CARE (Premier Health) is a private medical practice providing urgent care services in Louisiana, including flu shots, veteran care, hormone therapy, weight loss, and related wellness services. The organization operates 3 offices in the United States, with one location in Lake Charles (1905 Country Club Road, Lake Charles, LA 70605) and additional address in Baton Rouge. They offer employer services and bio screening as part of their offerings. The company is small (3 employees reported) and appears to be active, with contact options including phone numbers (337) 990-8000 and (337) 990-8002, and email info@lakecharlesurgentcare.com. Aliases include “Lake Charles Urgent Care” and “Premier Health.”
Lake Charles (Gerstner Memorial) Urgent Care in Lake Charles, Louisiana provides walk-in urgent care for non-life-threatening injuries and illnesses, along with X-ray and lab services, pediatric and adult care, sports physicals, and wellness checks. The clinic offers telehealth options and is open seven days a week with extended hours, accepting most major insurances including Medicaid and Medicare.
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