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About

Ochsner Health Center – Lake Charles Urology, located on the second floor of 401 Dr. Michael DeBakey Drive in Lake Charles, Louisiana, provides comprehensive urology services including treatment for kidney stones, prostate concerns, urinary incontinence, and erectile dysfunction. The clinic features on-site diagnostic imaging and minimally invasive procedures, and offers virtual visits for added convenience.

Clinic Type

Urology

Address

401 Dr. Michael DeBakey Drive, Lake Charles, LA

Phone

337-439-8857

Email

patientadvocate@ochsner.org

Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

Available (video visits for many appointments)

Services Offered

  • Urology

Technology & Equipment

  • on-site diagnostic imaging
  • minimally invasive procedures
  • virtual visits

Insurance & Payment

—

Languages Spoken

—

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades (for Robert Conner, APRN): 3.7 out of 5 stars (3 reviews)
  • WebMD (for Dr. Edward Rutland): 4.0 out of 5 stars (4 reviews)

Patients praise

  • appreciation for knowledgeable and thorough providers
  • praise for friendly and helpful nursing/support staff
  • satisfaction with efficient front-desk and waiting room processes
  • appreciation for clear communication and bedside manner from specific clinicians

Common complaints

  • reports of dismissive or rude bedside manner
  • frustrating experiences with administrative and scheduling processes
  • allegations regarding clinical care decisions
  • lack of responsiveness to patient concerns

"Mrs. Landry gave me great advice... she went over every detail of what is going on with my infection. I was given over the top care."

— Patient review regarding NP Brittany Landry

"If you're looking for rudeness, no compassion, and a non caring Dr., then Dr. Ewane is your dr."

— Patient review regarding Dr. Kenneth Ajah Ewane

"Excellent nurse practitioner who explained my situation so well and was patient in answering my questions."

— Patient review regarding Robert Conner, APRN

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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