Palms Medical Group - Lake City
Primary Care / Family Medicine • Lake City, FL • Since 1971 • 2 (Lake City East and Lake City West) locations
About
Palms Medical Group is a nonprofit primary care provider with 13 offices across North Florida, including a Lake City location. They offer affordable, evidence-based medical services for all ages, same-day scheduling, flexible hours, and bilingual staff. The Lake City site is one of their 13 offices in Florida, part of a larger network headquartered in High Springs. The group emphasizes accessible, preventative care and a full range of primary care services.
Clinic Type
Primary Care / Family Medicine
Address
Lake City East: 173 Northwest Albritton Lane, Lake City, FL 32055; Lake City West: 4784 West US Highway 90, Lake City, FL 32055
Phone
(varies by location)
finance@palmsmg.org
Opening Hours
Mon-Fri 8:00 am – 5:00 pm (Lake City East and West locations). Weekends: Closed
Telehealth
Available
Emergency Care
Emergency and urgent care not specified; primary care focused
Services Offered
Technology & Equipment
Team
Insurance & Payment
As an FQHC Palms accepts most public and private insurance, including Medicare and Medicaid.
Insurance, Cash, Check, Credit Card, Financial assistance via sliding fee scale
Languages Spoken
FAQs
What services are available at Palms Medical Group Lake City locations?
Family Practice, Pediatrics, Dentistry, Pharmacy, Lab Services (Lake City East and West).
What services does Palms Medical Group offer?
Family Practice, Pediatrics, Dentistry, Pharmacy, Lab Services, Behavioral Health, and more at various locations.
Is Palms Medical Group a Federally Qualified Health Center (FQHC)?
Yes, Palms Medical Group is an FQHC.
Do you accept Medicare and Medicaid?
Yes, Palms accepts Medicare and Medicaid.
Do you offer financial assistance?
Yes, through a sliding fee scale based on income.
Where are the Palms Medical Group locations?
Lake City East and Lake City West locations in Lake City, FL.
What are the hours of operation?
Lake City East: Monday – Friday 8 a.m. – 5 p.m.; Lake City West: Monday – Friday 8 a.m. – 5 p.m. (pharmacy hours differ at each location).
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye/Google My Business aggregators: Approximately 4.1-4.2 out of 5 stars (based on various location/aggregator data) (Varies by listing; aggregated ratings often based on hundreds of reviews across locations)
Patients praise
- Some staff and medical teams are described as caring and thorough
- Positive experiences with specific providers (e.g., John O'Connell)
- Efficient on-site pharmacy services reported by some patients
Common complaints
- Difficulty reaching the office via phone
- Issues with medical record-keeping and vaccine documentation
- Concerns regarding administrative and scheduling processes
- Perceived lack of professional follow-through
"The staff & medical team really care about the well-being of their patients. They are kind and considerate of all who walk through their doors."
— Amie Steward via Palms Medical Group - Lake City East patient review"Esa clinica es malisima para atenderte y para hacer una cita tienes que llar el mismo dia y muchas veces ni te contestan la llamada se toman muchisimo tiempo para darte un referido..."
— Patient review regarding appointment scheduling and referral delays"This practice is a good example of everything that is wrong with healthcare today. From the crowded waiting room to the lack of qualified physicians."
— Yelp review for Palms Medical GroupSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Palms Medical Group offers free sports physicals for student-athletes — Jun 2, 2026
- Palms Medical Group gives back during back-to-school season - Riverbend News — Aug 22, 2025
- Palms Medical Group thanks patients during Patient Appreciation Week - Alachua Chronicle — Feb 2, 2026
- Palms Medical Group receives Gilchrist County Business of Year award — Feb 23, 2026
- Palms Medical Group Partnering with Mobile Mammography Provider in April - Gilchrist County Herald — Apr 16, 2026
Information sourced from the clinic's website as of July 11, 2026.
More primary care / family medicine clinics in Lake City
Summary: Ascension St. Vincent’s is a nonprofit, faith-based health system based in Jacksonville, FL, offering emergency, primary, and advanced specialty care across 4 U.S. offices and 90+ care sites. It has a long history serving Jacksonville families (over 100 years) and employs thousands of providers and staff. The organization emphasizes compassionate, affordable care with substantial community benefits, including more than $87.7 million in care for those in poverty in fiscal year 2023. Services span primary care, cardiology, cancer care, orthopedics, women’s health, neurosurgery, and more, with a focus on accessible, personalized care. If you’re specifically seeking primary care near Lake City, FL, the closest Ascension St. Vincent’s locations are in the Jacksonville area; they operate multiple clinics and hospitals nearby that provide primary care services. For exact Lake City‑area primary care doctors, please verify current providers and locations on Ascension’s site or call their patient services.
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