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About

Northwestern Medicine Catherine Gratz Griffin Lake Forest Hospital is a nonprofit, 201-bed community hospital in Lake Forest, Illinois, part of Northwestern Medicine. It offers a wide range of services across 90 medical specialties and employs about 651 people. The hospital is recognized for nursing excellence (Magnet status) and has been named a Consumer Choice Hospital for Lake and Kenosha counties. It provides COVID-19 resources, vaccinations, and testing, with multiple Lake County locations to serve patients. If you’re seeking mental health care specifically, the Lake Forest location is part of Northwestern Medicine’s broader mental health services, but you may want to verify the exact psychiatry/psychology offerings or nearby Lake Forest facilities within Northwestern Medicine for your needs.

Clinic Type

Behavioral Health

Address

1000 North Westmoreland Road, Lake Forest, IL

Phone

8475356489

Email

kflesch@nm.org

Opening Hours

8:00 am–4:30 pm

Telehealth

https://www.nm.org/patients-and-visitors/telehealth

Services Offered

  • Behavioral Health
  • Mental Health
  • Counseling
  • Education
  • Support Groups
  • Pastoral Care
  • Emotional and spiritual support
  • Depression treatment

Insurance & Payment

Languages Spoken

FAQs

Hours of Operation

8:00 am–4:30 pm

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp: 2.4 out of 5 stars (48 reviews)
  • RateMDs: 3.0 out of 5 stars (6 reviews)
  • Healthgrades: 77% patient experience rating

Patients praise

  • Patients report being treated with dignity and respect
  • Some patients praise the effectiveness of their treatment and recovery outcomes
  • High percentage of patients willing to recommend the hospital to others
  • Positive feedback on individual doctors being thorough and caring

Common complaints

  • Reports of dismissive or arrogant provider bedside manner
  • Concerns regarding responsiveness and wait times for staff assistance
  • Mixed feedback on overall care competency
  • Specific complaints regarding certain psychiatric provider interactions

"Dr Cohen is thorough and takes time to understand your needs and really listens to what you are experiencing. He is personable and helpful."

Healthgrades review for Dr. Cohen

"I have never encountered a doctor who was as arrogant and dismissive as this provider."

Healthgrades review for Dr. Bernstein

"As far as competency of medical service, from what I've gathered, Northwestern Medical Lake Forest Hospital is a little more mixed."

Yelp user review for Northwestern Medicine Lake Forest Hospital

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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