Northwestern Medicine Orthopaedics Lake Forest
Orthopaedics • Lake Forest, IL • 1 (Lake Forest) locations
About
Northwestern Medicine Catherine Gratz Griffin Lake Forest Hospital (Lake Forest, IL) is a nonprofit community hospital part of Northwestern Medicine, with 201 beds and about 700 physicians across 90 specialties. It offers comprehensive services including orthopaedics, cardiology, cancer care, imaging, maternity, emergency, and rehabilitative services, plus COVID-19 resources, testing, and vaccination. The Lake Forest location (HQ at 660 Westmoreland Rd) is a key site in Lake County, recognized for quality and patient satisfaction (Consumer Choice awards) and Magnet-recognized nursing. The system operates eight offices in the Chicago area, providing outpatient clinics and specialties, including orthopaedics.
Clinic Type
Orthopaedics
Address
Lake Forest Hospital, Orthopaedics, 1000 North Westmoreland Road, Lake Forest, IL
Phone
Not specified
kflesch@nm.org
Opening Hours
8 am–5 pm
Telehealth
https://www.nm.org/patients-and-visitors/telehealth
Emergency Care
Not specified
Services Offered
Technology & Equipment
Team
Insurance & Payment
—
Languages Spoken
—
FAQs
What services are offered at Lake Forest Hospital Orthopaedics?
Comprehensive hip, knee, spine, shoulder, foot and ankle care and related treatments.
Hours of Operation
8 am–5 pm
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: positive
- Northwestern Medicine (Dr. David W. Fitz): 4.8/5.0 (153 ratings) (62 reviews)
- WebMD (Dr. Mark Neault): 4.5/5.0 (49 ratings) (1 review)
- U.S. News & World Report (Hospital orthopaedics aggregate): 5.0/5.0 (507 reviews (hospital-level))
Patients praise
- High quality of surgical care and skill sets
- Physicians are generally described as attentive, thorough, and good listeners
- Modern and well-maintained facilities
- Courteous administrative and support staff in orthopaedic departments
- Clear explanations of conditions and surgical procedures provided by doctors
Common complaints
- Issues with bedside manner of some nursing staff
- Long wait times in certain urgent care or ER settings
- Perceived lack of thoroughness in diagnostic investigations in some emergency cases
- Concerns regarding communication with patient services staff
"He is very thorough, answered all questions before and after procedures. He is extremely easy to speak with and makes you feel comfortable."
— Patient review for Dr. David W. Fitz"Excellent Doctor I am very pleased with the care I'm getting, he's thorough, I was nervous about my surgery and he put me at ease, answered my questions and was genuinely caring."
— Patient review for Dr. Mark Neault"I had a procedure on Saturday. Sharon, the nurse... appeared indifferent to my pain and was slow to respond to calls or check in. While my doctor was excellent, Sharon’s care was unacceptable..."
— Patient review for Northwestern Medicine Lake Forest Hospital (general)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Northwestern Medicine Catherine Gratz Griffin Lake Forest Hospital Opens Two New Patient Pavilions, Enhancing Patient Access to Advanced Care — Feb 17, 2026
- Northwestern Medicine Names Lake Forest Hospital in Recognition of Landmark Gift — Oct 8, 2025
- Northwestern Medicine finishes Lake Forest hospital expansion - Crain's Chicago Business — Feb 18, 2026
- Northwestern Medicine Catherine Gratz Griffin Lake Forest Hospital opens new patient pavilions | Health News Illinois — Feb 18, 2026
- Northwestern Medicine Lake Forest Hospital Unveils Major Expansion, Doubles Capacity | Lake Forest, IL Patch — Feb 17, 2026
Information sourced from the clinic's website as of July 11, 2026.
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