Northwestern Medicine Primary Care Lake Forest
Primary Care • Lake Forest, IL • 1 location (Lake Forest Primary Care at Lake Forest Hospital campus) locations
Clinic Type
Primary Care
Address
Lake Forest Hospital campus, 1000 North Westmoreland Road, Lake Forest, IL
Phone
8475357157
kflesch@nm.org
Opening Hours
8 am–5 pm
Telehealth
Available
Emergency Care
Emergency Department and Maternity located inside South Entrance of Lake Forest Hospital campus
Services Offered
Team
Insurance & Payment
—
Languages Spoken
FAQs
What services are offered at Northwestern Medicine Primary Care Lake Forest?
Medical evaluation and diagnostic tests, chronic disease management, preventive care and screening tests, care coordination with medical subspecialties and surgery.
What services does Northwestern Medicine Primary Care Lake Forest provide?
Our Primary Care Providers offer comprehensive medical care for you and your family, including medical evaluation and diagnostic tests, chronic disease management, preventive care and screening tests, and coordinating care with other specialists when needed.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Northwestern Medical Group Primary Care at Lake Forest Hospital): 2.8 out of 5 stars (6 reviews)
- HospitalStats.org (Overall Patient Rating): Average (N/A)
Patients praise
- Some individual doctors described as friendly and attentive
- Clean facilities and hospital environment reported in some instances
- Professional and competent medical care from specific providers reported by some patients
Common complaints
- Administrative and scheduling inefficiencies
- Difficulty reaching staff by phone or getting timely responses
- Issues with prescription refill requests
- Perceived lack of empathy or poor bedside manner from some nursing and medical staff
- Concerns regarding ER/urgent care wait times and facility experiences
"I have not been able to get an appointment there since last year because the administrative staff there is so inefficient."
— Birdeye review"While my doctor was excellent, Sharon’s care was unacceptable... She appeared indifferent to my pain and was slow to respond to calls or check in."
— Birdeye review"We just got switched to a new doctor, Dr. Qu, and she seems friendly and attentive. Check-in process was effortless"
— Birdeye reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Northwestern Medicine Names Lake Forest Hospital in Recognition of Landmark Gift — Oct 8, 2025
- Northwestern Medicine Lake Forest Hospital Unveils Major Expansion, Doubles Capacity | Lake Forest, IL Patch — Feb 17, 2026
- Northwestern Medicine Finishes $389 Million Lake Forest Expansion - LCP — Feb 19, 2026
- Northwestern Medicine Lake Forest Hospital plans to add open-heart surgery services | Health News Illinois — Aug 27, 2025
- Northwestern Medicine Grayslake Outpatient Center continues to expand – Shaw Local — Apr 23, 2026
Information sourced from the clinic's website as of July 11, 2026.
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