Northwestern Medicine Rheumatology Lake Forest
Rheumatology • Lake Forest, IL
Clinic Type
Rheumatology
Address
800 N Westmoreland Rd Ste 201, Lake Forest, IL 60045, USA
Phone
+1 847-535-7647
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Opening Hours
Monday 08:00 - 17:00; Tuesday 08:00 - 17:00; Wednesday 08:00 - 17:00; Thursday 08:00 - 17:00; Friday 08:00 - 17:00
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What are the hours of operation?
Monday–Friday 8:00 am–5:00 pm
Social Media
What Patients Say
Overall sentiment across review platforms: mixed
- Yelp: 1-star review mentioned (billing-related; based on 1 review snippet) (at least 1 review referenced)
- Northwestern Medicine (doctor profile for Patrick E. Onkka, MD): 4.9 (1,374 Ratings)
- WebMD (Dr. Denise Verges): 4.5 (10 Ratings)
- Vitals (Dr. Kathryn A. Kiehn): 4.7 (24 Ratings (and 8 written reviews))
- Healthgrades (Dr. Denise Verges): 4.0 (12 reviews (8 with written review))
- Vitals (Dr. Joon W. Kim): 3.1 (reviews exist (1 to 3 shown))
Patients praise
- Some rheumatology providers have high patient feedback/ratings (e.g., Patrick E. Onkka: 4.9; Kathryn A. Kiehn: 4.7).
- Patient comments describe thorough explanations, responsiveness, and feeling listened to (Onkka; Kiehn).
- WebMD and other profiles for Dr. Denise Verges show generally favorable patient satisfaction indicators (e.g., 4.5 rating; described strengths like explaining conditions and being courteous/staff).
Common complaints
- Mixed experiences including billing/administrative complaints (Yelp snippet states 1-star review based on billing).
- Some negative reviews for Dr. Denise Verges include issues such as incorrect insurance information, long waits, and concerns about diagnosis/diagnostics (Healthgrades).
- Some critiques of care quality/documentation and lab result discussion, and concerns about injection/medication delivery preferences (Vitals for Dr. Joon Kim).
""Dr. Onkka is an excellent doctor. He listens and gives clear, supportive medical advice.""
— Northwestern Medicine doctor profile for Patrick E. Onkka, MD""I love that ... she talks regularly with my other physicians" and "She truly listens to you" (review excerpts)."
— Vitals profile for Dr. Kathryn A. Kiehn, MD""desk gave me wrong information about my insurance, waited 45 minutes ... Dr. did not provide accurate diagnosis or diagnostics.""
— Healthgrades reviews for Dr. Denise Verges, MDSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Northwestern Medicine Catherine Gratz Griffin Lake Forest Hospital Opens Two New Patient Pavilions, Enhancing Patient Access to Advanced Care — Feb 17, 2026
- Northwestern Medicine Names Lake Forest Hospital in Recognition of Landmark Gift — Oct 8, 2025
- Northwestern Medicine Grayslake Outpatient Center continues to expand – Shaw Local — Apr 23, 2026
- Dr. Pin Lin, MD - Rheumatologist in Winfield, IL | Healthgrades — Nov 6, 2025
- Northwestern Medicine Catherine Gratz Griffin Lake Forest Hospital opens new patient pavilions | Health News Illinois — Feb 18, 2026
Information sourced from the clinic's website as of July 11, 2026.
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