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Clinic Type

Emergency Medicine

Address

—

Phone

+1-928-764-2010

Email

contact@truecareurgentcare.com

Opening Hours

Hours: Daily 7am-7pm (as listed for TrueCare Urgent Care at 2035 Mesquite Ave) or see individual locations below for specifics

Emergency Care

Emergency department/urgent care center listings present (e.g., Havasu Regional Medical Center Urgent Care Center)

Services Offered

—

Insurance & Payment

  • Insurance accepted

Languages Spoken

—

FAQs

What services are available at the urgent care locations?

Walk-in/online check-in non-emergency clinic, VA Authorized Urgent Care Provider, Digital x-ray technology, In-house lab, Insurance accepted

What are the hours for Havasu Regional Medical Center Urgent Care Center?

Hours: Mon-Fri 7am-7pm; Sat & Sun 9am-3pm

What are the contact details for TrueCare Urgent Care?

Address: 2035 Mesquite Ave; Phone: 928.846.4343; Hours: Daily 7am-7pm

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • TrustReviewers.com: 2.3 out of 5 (99)
  • allnurses.com/HCAHPS: 2/5 (Inpatient) (1069 (surveys))
  • Birdeye (Primary Care & Diabetes): 5 out of 5 (137)
  • Birdeye (North Country HealthCare): 4.4 out of 5 (200)
  • Birdeye (Lakeside Orthopedic Institute): 3.5 out of 5 (155)

Patients praise

  • dedicated and compassionate care from individual specialists (e.g., orthopedic surgeons)
  • positive experiences with surgical outcomes and follow-up care for some patients
  • stronger performance metrics for outpatient and ambulatory surgery services

Common complaints

  • long emergency room wait times (reported as 6-12 hours in some experiences)
  • concerns regarding communication from doctors and nurses
  • perceptions of profit-driven care and billing/insurance issues
  • inconsistent experiences with staff responsiveness and bedside manner
  • overall low patient satisfaction ratings for inpatient care (e.g., 2/5)

"The emergency room PA's and doc's will conduct unnecessary exams just to boost their profits... Havasu Regional owns most of the medical facilities in Lake Havasu City."

— TrustReviewers.com

"Havasu ER wait times are more like 6-12 hours."

— HospitalStats.org

"The doctors and nurses were courteous and followed up with us. The staff made sure we were comfortable before and after our surgeries."

— Havasu News (Opinion)

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

More emergency medicine clinics in Lake Havasu City

Lake Havasu City, AZ·Emergency Medicine

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Lake Havasu City, AZ·Emergency Medicine

Havasu Regional Medical Center is a 171-bed, acute-care hospital in Lake Havasu City, AZ, offering 24/7 emergency services and serving as a regional referral center. It is fully accredited by The Joint Commission and operates as a state-certified Advanced Life Support Base Hospital, supporting pre-hospital EMS and fire department paramedics. The hospital provides a broad range of services including open heart and neurosurgery, with a medical staff of over 130 affiliated physicians. For emergencies, contact the ER at 928-302-5000 or visit the campus at 101 Civic Center Lane, Lake Havasu City, AZ 86403.

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