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About

Havasu Regional Medical Center (Lake Havasu City, AZ) is a 171-bed acute care hospital serving the Lake Havasu area. It is fully accredited by The Joint Commission and operates a 24/7 emergency department. The center functions as a state-certified Advanced Life Support Base Hospital, supporting pre-hospital care and local EMS/fire departments. It offers a broad range of services, including open heart surgery and neurosurgery, with a medical staff of over 130 affiliated physicians and allied health professionals. The hospital emphasizes patient-centered care and community-focused services within Hospitals and Health Care, and it has been serving since 1974. Location: 101 Civic Center Lane, Lake Havasu City, AZ 86403.

Clinic Type

Orthopedics

Address

Havasu City, AZ

Phone

+1 928-855-8185

Email

lpnt.dlportal.havasu@lpnt.net

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Orthopedics
  • Joint Replacement
  • Total Joint Replacement Program
  • Hip replacement
  • Knee replacement
  • Shoulder replacement

Team

  • Orthopedic surgeons, Not specified — Specialists

Insurance & Payment

—

Languages Spoken

—

Awards & Accreditations

  • Gold Seals of Approval for Joint Replacement (Hip, Shoulder and Knee) from the Joint Commission

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades (Dr. Theron Tilgner): 2.6 out of 5 stars (37 ratings)
  • Healthgrades (Dr. John Lankenau): 2.9 out of 5 stars (11 ratings)
  • Healthgrades (Dr. Steven Anderson): 4 out of 5 stars (likelihood to recommend) (multiple reviews/ratings)
  • Healthgrades (Dr. James Barnes): 5 out of 5 stars (likelihood to recommend) (multiple reviews/ratings)
  • Birdeye (Dr. Daniel E. Heiner): 4 out of 5 stars (39 reviews)

Patients praise

  • skilled surgeons with specialized expertise in joint replacement and orthopedics
  • compassionate and professional care reported by many patients
  • positive surgical outcomes including successful recoveries and pain relief
  • high recommendations for specific orthopedic surgeons in the area

Common complaints

  • long wait times for appointments and in-office visits
  • concerns regarding bedside manner and perceived lack of empathy from some providers
  • frustrations with administrative staff and communication responsiveness
  • reports of unsuccessful surgeries or post-operative complications

"Dr. Barnes performed knee arthroscopic surgery earlier this week, and from start to finish, he exemplified the highest standards of medical excellence."

— Healthgrades (Dr. James Barnes)

"Dr is very money hungry wants to poke and push you out the door as fast as his needle allows no explanation no personality no time for you just money for him. Patient beware"

— Healthgrades (Dr. Theron Tilgner)

"This doctor may be nice but he has the worst staff. They are rude, arrogant and could care less about your medical needs. Getting an appointment is months out."

— Birdeye (Dr. Daniel E. Heiner)

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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Lake Havasu City, AZ·Orthopedics

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Lake Havasu City, AZ·Orthopedics

Lakeside Orthopedic Institute (affiliated with Lakeside Spine & Pain) is a Lake Havasu City, AZ-based medical practice founded in 2020. It offers comprehensive orthopedic services including general orthopedics, spine and pain management, physical therapy, foot & ankle, joint replacement, and sports medicine. The Lakeside Spine & Pain unit focuses on interventional, minimally invasive pain relief using evidence-based methods and diagnostic imaging. The organization prioritizes multidisciplinary, personalized care to improve pain, function, and quality of life. Key details: headquarters in Lake Havasu City; 2 employees; founder/medical director Jack Diep. Contact: 928-505-5557 / 928-505-5555. Website: lakeside.health.

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