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Clinic Type

Primary Care

Address

2035 Mesquite Ave, Lake Havasu City, AZ 86403

Phone

928-208-4598

Email

info@optimamed.com

Opening Hours

Monday–Thursday 8:00 a.m. – 5:00 p.m.; Friday 8:00 a.m. – 2:00 p.m.

Telehealth

Available

Services Offered

  • Primary care
  • Family medicine
  • Internist services
  • Preventive care
  • Chronic disease management
  • Illness treatment
  • Weight loss & management
  • COVID-19 testing
  • Same-day appointments
  • Annual checkups
  • Walk-ins welcome

Technology & Equipment

  • Telehealth
  • Curogram
  • ECW/portal cloud

Insurance & Payment

—

Most insurance plans accepted, Flexible scheduling, Online appointment booking

Languages Spoken

  • English

FAQs

(Not provided in text)

(Not provided in text)

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Primary Care & Diabetes): 5.0/5.0 (137 reviews)
  • Birdeye (Dr. Jeff Carls Family Medicine and Aesthetics): 4.8/5.0 (246 reviews)
  • Healthgrades (Dr. Jeffrey Carls): 4.2/5.0 (56 reviews)
  • WebMD (Dr. Thomas Powers): 5.0/5.0 (12 ratings)
  • Healthgrades (Dr. John Moran): 4.4/5.0 (5 reviews)
  • US News (Dr. Manu Lonial): 5.0/5.0 (84 reviews)
  • Healthgrades (Dr. John Novales): 5.0/5.0 (3 reviews)
  • Healthgrades (Dr. Craig Levy): 3.7/5.0 (Not explicitly specified (3 reviews highlighted))

Patients praise

  • Physicians who are described as thorough, compassionate, and attentive listeners
  • Staff who are often praised as friendly, knowledgeable, and efficient at specific practices
  • High levels of satisfaction with personalized care plans and diagnostic thoroughness

Common complaints

  • Difficulty with office staff responsiveness and friendliness
  • Long wait times and administrative issues with scheduling tests or procedures
  • Occasional reports of feeling dismissed or lack of concern regarding specific health conditions

"Dr. Carls is relentless in his desire to have the best plan, for me. I always leave knowing that my issues have been addressed and if not, he will figure it out."

— Birdeye patient review for Dr. Jeff Carls

"From the very first interaction he put me at ease. His whole demeanor was upbeat and positive. He is very personable and most importantly he made me feel heard."

— Healthgrades patient review for Dr. John Moran

"Very rude doesn't seem to care... Dr. Levey treated my daughter with little to no care or concern about her condition."

— Healthgrades patient review for Dr. Craig Levy

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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Lake Havasu City, AZ·Primary Care

Havasu Medical Group (Arizona Coast Ear, Nose & Throat, Ltd) is a private medical practice based in Lake Havasu City, Arizona, founded in 2001. They operate under the Havasu Medical Group umbrella and provide advanced ENT, allergy, and sleep medicine services to Lake Havasu City and surrounding areas. Key details: - Headquarters: Lake Havasu City, AZ - Offices: 4 locations in Lake Havasu City - Contact: 1 (928) 319-2006 - Revenue: ~$37.1M - Workforce: 1–10 employees - Website: havasumedicalgroup.com - NAICS/SIC: Healthcare services (62, 621; 80, 801) Note: Information indicates a strong local presence in Lake Havasu City with multiple office addresses listed.

VerifiedSince 2001
Lake Havasu City, AZ·Primary Care

Verified

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