Lake Wales - Optum - WellMed
Internal Medicine • Lake Wales, FL
Clinic Type
Internal Medicine
Address
1143 State Road 60, Lake Wales, FL 33853
Phone
1-863-679-8815
dcalderon@wellmed.net
Opening Hours
Monday 8 a.m. to 5 p.m. Tuesday 8 a.m. to 5 p.m. Wednesday 8 a.m. to 5 p.m. Thursday 8 a.m. to 5 p.m. Friday 8 a.m. to 5 p.m.
Telehealth
Available
Services Offered
Team
Insurance & Payment
Insurance plans accepted vary by doctor and can change; confirm with clinic
Languages Spoken
FAQs
What insurances are accepted?
We accept many major health insurance plans. Insurance plans accepted vary by doctor and can change. Please call your clinic directly to confirm what insurances are accepted.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- ComplaintsBoard: 1.0/5 (Overall WellMed reputation on ComplaintsBoard) (14 reviews / 4 complaints)
- WellMed/Optum internal portal: 4.5/5 (for specific provider)
Patients praise
- Some providers noted as knowledgeable and compassionate by individual patients
- Instances of friendly and helpful front-desk or registration staff reported in specific locations
- Pleasant and professional office environments in select clinics
Common complaints
- Administrative issues including difficulty with referrals and prescription management
- Concerns regarding limited time spent with providers during appointments
- Poor communication and responsiveness from office staff
- General dissatisfaction reported on third-party complaints platforms regarding WellMed brand-wide services
"Because my past 2 visits with him, Ive seen him for a grand total of about 5 minutes. He does not take any real time even talking with me."
— Patient review of Optum provider"The referral department in this place is absolutely horrible! No matter what the situation is they always get it wrong... It’s shameful!"
— Patient review of Optum facilitySynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Community Partners | Polk Senior Games — Oct 25, 2025
- Optometry Tampa FL - Sight360 — Jul 1, 2026
- Belinda Shanks — Jun 24, 2026
- Optum Wellmed Taking Care Of Your Health With +-apps — Feb 27, 2026
Information sourced from the clinic's website as of July 11, 2026.
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