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Lake Wales Office

Sports Medicine • Lake Wales, FL

About

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Clinic Type

Sports Medicine

Address

100 S. Scenic Hwy Suite 104 Lake Wales, FL 33853

Phone

(863) 324-6100

Email

support@royalpalmortho.com

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://royalpalmortho.com/lake-wales-office/

Services Offered

Sports Medicine
Orthopedics
Spine
Hand and Wrist
Knee
Shoulder
Elbow
Regenerative Orthopedics
Physical Therapy
C‑arm Fluoroscopy
EMG
Radiographs/X‑rays
Ultrasound Exams
Ultrasound-Guided Injections
Workers’ Compensation
Auto Accidents
Slip and Fall Injuries
Complex Regional Pain Syndrome (CRPS)
Pain Management
Department of Transportation
Practice Services
Practice Specialties
Patient Education

Technology & Equipment

C‑arm Fluoroscopy
EMG (Electromyography)
Radiographs/X‑Rays
Ultrasound
Ultrasound-Guided Injections
Physical Therapy equipment

Insurance & Payment

https://royalpalmortho.com/accepted-insurances/

Languages Spoken

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

AdventHealth Lake Wales: 3.9/5 to 4.2/5 (aggregated across different platforms)
Dr. Karen N. Phillipps, MD: 4.3/5 (24 ratings)
Carolyn Pass, MD: 2.8/5 (9 reviews)
After Hours Medical Care Lake Wales: 2.5/5 (1 review)

Patients praise

Kind, attentive, and respectful care provided by some individual staff members
Positive experiences with doctors being knowledgeable and thorough listeners
Availability of same-day appointments in certain primary care settings
Cleanliness of facilities in specific instances

Common complaints

Long wait times in waiting rooms and ERs
Concerns regarding bedside manner and perceived rudeness of medical and administrative staff
Difficulty with administrative processes such as referral tracking, billing discrepancies, and medical records handling
Dissatisfaction with diagnostic accuracy and communication of test results

"My dad came into your care a few weeks ago. From start to finish, everyone stayed consistently in contact with me and treated my dad with so much kindness, love and respect."

— AdventHealth Lake Wales Review

"Dr. Harchendani. Has a horrible bedside manner,she's rude ,belittling,talks to ppl as if they are stupid. Her wait time is awful I shouldn't have to wait almost 2 hours to be seen and then to be ignored and dismissed."

— MaxHealth Primary Care Review

"This by far is the worst hospital I have ever been to. Going here is the equivalent of staying home and waiting to die. Do not go."

— Lake Wales Medical Center Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

AdventHealth and community leaders unveil new Pulmonology and Critical Care office in Lake Wales | AdventHealth News and Stories — Aug 27, 2025
CRA to Purchase Peterson Myers Building to Solve Parking Question, Forgo Care Center Property - LakeWalesNews.net — May 13, 2026
New Medical Walk-in Clinic Adds to Area Medical Services - LakeWalesNews.net — Oct 29, 2025
City of Lake Wales Through It’s CRA Will Purchase The Building Locally Known As Peterson & Myers For 4.5 Million-Adding 160+ Parking Spaces Downtown - Lake Wales Daily News — May 12, 2026
AdventHealth and Community Leaders Unveil New Pulmonology and Critical Care Office in Lake Wales - Central Florida Health News — Aug 27, 2025

Information sourced from the clinic's website as of July 11, 2026.

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