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Clinic Type

Gastroenterology (multi-location group)

Address

Watson Clinic Main 1600 Lakeland Hills Blvd., Lakeland, FL 33805; Lakeland Regional Health Medical Center 1324 Lakeland Hills Boulevard, Lakeland, FL 33805; Watson Clinic Surgery Center 1315 N. Florida Avenue, Lakeland, FL 33805

Phone

863-680-7490

Email

PatientRelations@WatsonClinic.com

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Gastroenterology

Team

  • Victor C. Nwakakwa, MD, MRCP — Gastroenterologist
  • Joffre R. Rivera, MD — Gastroenterologist
  • Ashley N. Craig, APRN — Gastroenterology Advanced Practice Provider
  • Paula S. Wibowo, APRN — Gastroenterology Advanced Practice Provider

Insurance & Payment

Languages Spoken

FAQs

How can I contact Watson Clinic for more information?

Please call 863-680-7490 for additional information.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • WebMD (Dr. Roger Montenegro): 4.5/5 (18 ratings)
  • Healthgrades (Dr. Ugochukwu Nzeako): 4.3/5 (6 reviews)
  • US News (Dr. Tammy Gebo-Seaman): 4.5/5 (8 ratings total)
  • WebMD (Dr. David Vargas): 4.0/5 (21 ratings)
  • Healthgrades (Dr. Roger Montenegro): listed as having multiple negative reviews (no explicit star rating in snippet)
  • Vitals (Dr. Robert Lamport): 3.2 stars
  • Healthline FindCare (Dr. Mahmudul Haque): 1.0 star rating (average)

Patients praise

  • Compassionate, thorough explanations / bedside manner (several providers)
  • Staff and facility described positively (e.g., courteous staff, clean facility)
  • Patients report feeling comfortable and well cared for during procedures (e.g., colonoscopy/EGD)

Common complaints

  • Reports of rude/unfriendly staff or being rushed
  • Long wait times / scheduling difficulties
  • Concerns about not listening, not explaining conditions well, or perceived lack of trust
  • In some cases, very low ratings on directory/aggregator sites

"“He really listens and cares.”"

Vitals – Dr. Roger A. Montenegro profile review snippet

"“Very bad experience… Staff is horrendous… Don’t visit this practice… Long waits for doctor usually 30 to 45 mins.”"

Healthgrades – Dr. Roger Montenegro review snippets

"“Worst Dr I have ever seen he was rude…”"

WebMD – Dr. David Vargas review snippet

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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