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About

Watson Clinic LLP is a large, private multispecialty medical center based in Lakeland, Florida. Founded in 1941, it operates more than 220 board-certified physicians across about 40 medical and surgical specialties, with 16 satellite locations in Polk, Pasco, and Hillsborough counties. Services include primary care, cardiology, OB-GYN, ophthalmology, orthopedics, podiatry, urology, and after-hours XpressCare. The main campus is at 1600 Lakeland Hills Blvd, Lakeland, FL, with a total staff around 481 employees and revenue reported as approximately $1.3M. Contacts: marketing@watsonclinic.com; main phone numbers 33804-5000 and 863-680-7000.

Clinic Type

Primary Care

Address

P.O. Box 95000 Lakeland, FL 33804-5000

Phone

863-680-7000

Email

PatientRelations@WatsonClinic.com

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Primary Care
  • Family Health
  • Medical Center
  • Urgent Care
  • Dermatology
  • Pediatrics
  • Rehabilitative Medicine
  • Specialized Rehabilitation
  • Sports Medicine
  • Surgery Center
  • XpressCare
  • Spa/Medical Spa
  • InternalMedicine
  • Orthopaedics
  • Wound Care
  • Medicine
  • Care Coordination

Team

  • Axel Santiago, board-certified Sports Medicine / Nonsurgical Orthopaedic specialist — MD

Insurance & Payment

Cash, Credit Card, Debit Card, Insurance

Languages Spoken

  • English

Current Offers

New Patient Offer — null

FAQs

Pregnancy & Childbirth Education Classes - July Thursday Evenings 07/02/2026

Watson Clinic Professional Center - 4th Floor Classroom

July 4th Clinic Hours 2026 07/03/2026 - 07/04/2026

Urgent Care Main, Urgent Care South & XpressCare Highlands

Pregnancy & Childbirth Education Classes - July Thursday Evenings 07/09/2026

Watson Clinic Professional Center - 4th Floor Classroom

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 1.8 out of 5 stars (37 reviews)
  • RateMDs: 2.6 out of 5 stars (29 reviews)
  • Healthgrades: 1 out of 5 stars (1 review)

Patients praise

  • Competent and knowledgeable individual physicians
  • Compassionate and professional care from specific providers
  • Timely access to care for some patients

Common complaints

  • Difficulty scheduling appointments
  • Long wait times and unresponsive communication
  • Perceived focus on money over patient care
  • Disorganization and lack of inter-departmental communication
  • Concerns regarding billing practices and insurance coverage

"Watson Clinic is not an outpatient facility for billing purposes. They bill? and their license with the state says they are a doctor's office... This? could mean thousands of dollars from your pocket..."

Birdeye review

"Terrible experience. Doctor put things in my chart that were not accurate and refused to fix them... Watson clinic is willing to lose a patient, have negative reviews, and treat my poorly rather than hold doctor accountable for his actions."

RateMDs review

"Watson Clinic has been the best health care provider I ve seen in the last decade. I get timely appts when needed, messages sent are responded to immediately."

Yelp review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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