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Clinic Type

Addiction Recovery

Address

Lutheran Hospital and Akron General Alcohol & Drug Recovery Center locations; inpatient detox and outpatient locations including Fairlawn (Akron General)

Phone

Not provided on page

Email

chp@ccf.org

Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

Yes, mentions virtual visits/second opinions

Services Offered

  • inpatient detoxification
  • outpatient treatment
  • inpatient and outpatient treatment programs
  • team-based evaluation and treatment
  • co-occurring mental health treatment
  • physician and nurse practitioner-led care
  • education and research support
  • ambulatory detox (where applicable)
  • day programs (where applicable)
  • remote/virtual options (telehealth/virtual visits)

Team

  • ADRC staff, Multiple professionals with high credentials (unspecified) — Professional team with physicians and nurse practitioners experienced in treating substance use disorders and co-occurring mental health problems

Insurance & Payment

Not specified on page

Languages Spoken

  • English

FAQs

What is the Alcohol and Drug Recovery Center (ADRC)?

A center of excellence at Cleveland Clinic offering evaluation and treatment for alcohol and/or drug dependency with inpatient and outpatient programs.

Where is the ADRC based?

Based at Lutheran Hospital and Akron General Alcohol & Drug Recovery Center.

Commitments

  • Treating thousands of chemically dependent individuals
  • High credentials and professional standards
  • Cost-conscious with many services covered by insurance

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Rehab.com (Lakewood Family Health Center): 3.1 out of 5 stars (173 reviews (on Rehab.com))
  • Yelp: 2.8 out of 5 stars (17 reviews)

Patients praise

  • Some individual caregivers and doctors are highly regarded for their care and empathy
  • Convenience of certain lab processes for some patients
  • Some patients appreciate the professionalism and responsiveness of specific staff members

Common complaints

  • Long wait times for appointments and at the facility
  • Issues with administrative, scheduling, and billing accuracy
  • Reports of rude or dismissive interactions with front desk/reception staff
  • Frustrations regarding communication and reaching staff by phone
  • General dissatisfaction with the overall patient experience at the Lakewood facility

"Got in waiting room quickly but sat almost 45 for doctor."

Rehab.com review for Lakewood Family Health Center

"I called for 2 days straight, its a automated recording, no one pick up the phone."

Review for Lakewood facility

"you will spend no less than 6 hours before seeing anyone."

ComplaintsBoard review for Cleveland Clinic facility

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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