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Summary: Washington Gastroenterology is the largest gastroenterology practice in Washington State with 15 offices nationwide (including the Lakewood area). Headquartered in Tacoma, the privately held group has 92 employees and more than 40 board-certified gastroenterologists plus 20 non-physician providers. They offer outpatient endoscopy procedures (upper endoscopy and colonoscopy) at ambulatory centers, operate across 15 U.S. locations (including near Lakewood, WA), and are active in clinical research. Contact: info@washgi.com, +1 253-272-5127. Website: washgi.com.

Clinic Type

Gastroenterology

Address

3209 S. 23rd Street, Suite 340, Tacoma, WA 98405, US

Phone

18002550234

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

yes

Services Offered

  • Gastroenterology
  • endoscopy
  • colonoscopy
  • esophageal studies
  • esophageal dilation
  • manometry
  • EGD (esophagogastroduodenoscopy)
  • capsule endoscopy
  • anorectal manometry
  • colorectal procedures
  • hemorrhoid treatment
  • sphincterotomy
  • infusion therapy
  • hydrogen breath test
  • feeding tube insertion (PEG)
  • ERCP
  • endoscopic mucosal resection
  • FIBROSCAN
  • virtual care
  • colon cancer screening
  • chronic care management

Technology & Equipment

  • Esophagogastroduodenoscopy (EGD)
  • Colonoscopy
  • Endoscopic MESS
  • ERCP
  • Endoscopic Mucosal Resection (EMR)
  • Capsule Endoscopy
  • Esophageal Dilation
  • Esophageal Manometry
  • Hydrogen Breath Test
  • FibroScan
  • Flexible Sigmoidoscopy
  • Sphincterotomy
  • PEG Feeding Tube Insertion
  • Colorectal Cancer Screening Tools
  • Virtual Care

Insurance & Payment

Languages Spoken

FAQs

What services does Washington Gastroenterology provide?

Gastroenterology services including endoscopy/colonoscopy, esophageal studies, capsule endoscopy, ERCP, endoscopic mucosal resection, hemorrhoid treatment, sphincterotomy, esophageal dilation, esophageal manometry/motility study, hydrogen breath tests, PEG feeding tube insertion, FibroScan, flexible sigmoidoscopy, colon cancer screening, chronic care management, infusion therapy, virtual care.

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Trustindex.io (aggregate for Washington Gastroenterology): 4.6/5 stars (based on company aggregate) (7,289 reviews)
  • Birdeye (for Dr. William K. Hirota, MD): 4.2/5 stars (30 reviews)

Patients praise

  • Providers described as knowledgeable, thorough, and supportive
  • Patients report feeling respected, comforted, and treated with dignity
  • Clear explanations regarding diagnoses and treatment options

Common complaints

  • Complaints about communication and difficulty reaching the office for test results
  • Reports of unprofessional conduct or inadequate care
  • Concerns regarding billing practices and high costs for procedures

"These guys are scam artists. I was charged twice the amount for my colonoscopy as I was from another gastroenterologist in the county."

BBB Review

"Dr. Hirota, is simply put, the best doctor in the south sound region. He has the unique combination of outstanding interpersonal skills and patient care, combined with a uncanny ability to troubleshoot complex GI issues. He's incredibly talented."

Vitals Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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