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About

Summary: MetroHealth in Cleveland, OH offers comprehensive geriatric care as part of its nonprofit health system. As a Level I adult trauma center and teaching hospital affiliated with Case Western Reserve University, MetroHealth provides primary and specialty care across more than 20 health centers and 40 sites. Services for older adults include geriatrics-focused internal medicine, preventive well visits, and a broad range of specialty care (heart and Vascular, orthopaedics, psychiatry, rehabilitation, and more). The system operates four metro offices in the Cleveland area, with its main campus at 2500 MetroHealth Drive, Cleveland, OH 44109. MetroLife Flight adds emergency transport capabilities, highlighting its role as a major regional health provider. If you’re seeking geriatric care specifically at MetroHealth Lakewood, consider contacting the main helpline or the Lakewood-area MetroHealth locations to confirm dedicated geriatric services and appointment availability.

Clinic Type

Geriatrics

Address

Old Brooklyn Health Center, 5200 Broadview Rd, Cleveland, OH 44109

Phone

216-445-6000

Email

mychart@metrohealth.org

Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

Telehealth options mentioned via MyChart online portal; virtual care appointments available

Services Offered

  • Geriatrics
  • Primary care
  • Falls Clinic
  • Geriatrics/primary care
  • Senior health outpatient program
  • Audiology
  • Cardiology
  • Dermatology
  • ENT
  • Endocrinology
  • Gastroenterology
  • Kidney/kidney specialists
  • Neurology
  • Pharmacy
  • Physical medicine and rehabilitation
  • Podiatry
  • Preventive and wellness care
  • Pulmonary
  • Radiology
  • Rheumatology
  • Laboratory services

Team

  • Senior Health Outpatient Program team — Program

Insurance & Payment

  • Medicare
  • Medicaid? (not specified)
  • Commercial insurances? (not specified)

Medicare is discussed; OSHIIP information provided; specific in-network details not listed on page

Pay by bill online (Pay a bill), Cash/Check? (not specified), MyChart payments? (not specified)

Languages Spoken

  • English
  • English (implied)

Current Offers

Falls Clinic new patient information

FAQs

Who is geriatrics care for?

A geriatrician can help—no matter your age—if you experience geriatric syndromes, such as dementia, depression or delirium.

What is Falls Clinic?

A program to help adults age 55 and older reduce fall risk.

What are the appointment options and how soon can new patients be seen?

We typically see new patients within 24 to 48 hours, and offer early-morning and Saturday appointments.

What is the contact number for appointments?

Appointments: 216-957-2100

Is there a caregiver support group?

Caregivers Support Group is free, open, meets twice a month; ask at next visit for upcoming meetings.

Is there a MyChart online portal access?

Yes, MyChart Online Portal available for safe, secure access; patients may give caregivers proxy or share results.

Where are the MetroHealth campuses located?

Health Main Campus: 2500 MetroHealth Drive, Cleveland, OH 44109; Old Brooklyn Medical Center: 4229 Pearl Road, Cleveland, OH 44109

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • MetroHealth Official Site (Provider: Keara Walsh): 4.7/5 (197 ratings, 57 reviews)
  • MetroHealth Official Site (Provider: Shawna-Marie Gehrke): 4.7/5 (239 ratings, 56 reviews)
  • drehabs.com (Recovery Resources - Lakewood): 3.7/10 (3 reviews)
  • CleanseNest (Recovery Resources - Lakewood): 3.8/5 (13 reviews)

Patients praise

  • Kind, caring, and respectful staff
  • Providers who listen well and explain things clearly
  • Convenient integrated services (labs/pharmacy/office in one location)
  • Professional and knowledgeable geriatric care providers

Common complaints

  • Inconsistent appointment scheduling
  • Unresponsive or rude customer service/phone support
  • Issues with administrative/paperwork management

"Keara Walsh & staff were caring,kind,respectful and knowledgeable. They would receive an A++ in my evaluation."

MetroHealth Patient Review (Dec 2025)

"She is smart, pleasant and listens well. You come away feeling heard."

MetroHealth Patient Review (Mar 2026)

"My boyfriend keeps running out of his medication because the staff continues to miss his appointments."

drehabs.com User Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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